Journey Adviser - Employment and Skills

Hammersmith And Fulham, England, United Kingdom

4/25/2025

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

The Constructing Opportunities Skills Programme will be providing support to unemployed individuals with the aim of progressing them into employment. The programme will deliver one-week, remote, L1 accredited Construction, Customer Service and Hospitality courses to unemployed residents of Hammersmith & Fulham with the aim of moving them into employment. The courses will contain modules to improve learners knowledge, awareness and skills; alongside more specific employability skills (e.g. interview techniques, CV development) to support them into employment.

The Journey Advisor, will be responsible for sourcing and recruiting voluntary referrals, undertaking an initial assessment, supporting with creation of a CV and moving them into employment. The role will predominately be face to face in London with a key focus on Hammersmith and Fulham Residents.

The Journey Advisor will prioritise the participant's needs by providing individualized, timely support, encouragement, and guidance. They will establish and maintain strong networks to drive referrals and create opportunities for participants. They will work diligently towards targets, ensuring compliance and upholding quality standards to deliver exceptional outcomes for the participant.

Download The Job Description For Full Details.

To note, to be eligible to be referred onto the programme, customers must be unemployed and not enrolled in any current Government or Shaw Trust programme.

We are recruiting for two fixed-term roles; x1 12 months and x1 6 months.

Location:

You will be based within Hammersmith & Fulham

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, MANaging Network, Menopause Network Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
• Opportunity to request flexible working from day one
  
  
  

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.
  
  
  

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: [email protected]

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.