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The Role
This is a fantastic opportunity to start your career in finance. As a FinOps Coordinator, you will be a key member of our friendly Finance Operations team, learning the ropes and providing essential support for our daily financial activities.
You'll get hands-on experience with invoicing, payments, and collections, ensuring our processes run smoothly. This role is perfect for someone who is organised, eager to learn, and wants to build a solid foundation in finance. You will report to the Finance Operations Manager, who will support your development.
What You'll Be Doing
Invoicing & Billing Support:
- Helping prepare and send out monthly invoices to our clients using our billing system.
- Creating invoices and credit notes accurately, based on customer agreements.
- Keeping our customer records and billing information up-to-date in our systems.
- Working with the team to help improve our invoicing processes.
Payments & Collections:
- Assisting with tracking customer payments to make sure they are received on time.
- Flagging any payment issues or delays to the Finance Operations Manager.
- Matching incoming customer payments to the correct invoices in our accounting system (Workday).
- Processing supplier payments and ensuring they are properly approved.
- Keeping the company's cash book updated with all transactions.
Client & Team Support:
- Acting as a helpful point of contact for clients with questions about their invoices or payments.
- Making sure client contact details are accurate across our different systems.
- Working with our sales and client relationship teams to provide updates on payment statuses.
- Assisting the finance team with general administrative tasks and providing support for our annual audits.
- Learning how to document our key processes to help the whole team.
About You
We are looking for someone with the right attitude and a desire to learn. You don't need years of experience, but you should be able to show us that you are:
Skills & Qualities:
- Highly organised with a methodical approach to tasks.
- A keen eye for detail – you notice the small things!
- A great team player who is happy to help out.
- A proactive and positive attitude, with an eagerness to learn new things.
- Comfortable working with numbers and learning new software.
- A good communicator, both written and verbal.
- Familiar with Google Workspace (Sheets, Docs) or Microsoft Office (Excel, Word).
Experience:
- No formal finance experience is required – we will teach you what you need to know!
- Any previous experience in an office, customer service, or administrative role would be a bonus.
- Familiarity with any kind of accounting or CRM software is helpful, but not essential.