Junior Operations Associate

GuestReady is a leading short-term rental and hospitality services management company, operating in the UK, France, Portugal, Spain, and the UAE. Since our founding in 2016, we’ve aimed to revolutionize the short-term rental industry through innovative technology and a dedication to exceptional hospitality.

We're seeking a dependable and proactive Junior Operations Associate to help deliver smooth, high-quality stays for our guests and provide peace of mind for our property owners. This is a hands-on role where your attention to detail and follow-through will directly shape how people experience our service.

What You’ll Do

• You'll support the day-to-day flow of operations, organising cleaners, following up on maintenance, and making sure everything is in place for arrivals.
• You’ll be a go-to point of contact, offering friendly and reliable support to both guests and owners. From answering questions to resolving issues.
• You’ll visit properties regularly to make sure they meet our standards for cleanliness, comfort, and readiness. You'll flag inconsistencies and follow up to ensure it’s sorted.
• You’ll work closely with contractors like cleaners and handymen, making sure tasks are completed on time and to a high standard.
• You’ll also keep clear records of tasks, updates, and communications to help the wider team stay aligned and informed.

What We’re Looking For

• Proactive and dependable, with great attention to detail.
• Confident communicator: clear, friendly, and professional.
• Good at juggling tasks and staying organised.
• Comfortable using apps and basic tech tools.
• 0–2 years’ experience in operations, hospitality, or similar.
• Team player who can also work independently.
• Weekend availability (part of a rotating schedule).

Why You'll Love Working with Us:

• A Thriving Workplace 🏢✨: Join a dynamic, supportive team where your ideas are valued, and your contributions make a real impact.
• Growth Opportunities 🚀📈: Unlock your potential with clear pathways for career advancement and professional development.
• Meaningful Work 🎯💡: Be part of a key area in our portfolio, where your efforts directly influence success and innovation.
• Exclusive Perks ✈️🎁: Enjoy travel vouchers and credits to explore, relax, or treat yourself.
• Invest in Yourself 📚💼: Take advantage of learning and development credits to sharpen your skills and fuel your professional growth.

We’re excited to hear from you and discover how you can contribute to our journey!

Diversity and Inclusion

At GuestReady, we celebrate diversity and are proud to be an equal-opportunity employer. Our global team thrives on mutual respect and inclusion, valuing unique talents and perspectives.