Key Account Manager

Milton Keynes, England, United Kingdom

7/1/2025

About The Job

Joining our DCPOS (Data Capture, Point of Sale) Sales Team means being part of a highly specialised, collaborative, and fast-paced team focused on delivering tailored solutions to our partners. You’ll work closely with customers, vendors, and cross-functional teams to deliver innovative DCPOS products and services, while developing deep technical and market expertise that drives real business growth.

What you can expect to be getting up to as a Key Account Manager

• Sell a wide range of DCPOS solutions including hardware, software, services, and complete solution offerings both face-to-face and over the phone.
• Manage and develop a portfolio of assigned reseller partners while proactively identifying and developing new business opportunities within the DCPOS channel.
• Develop expert knowledge of DCPOS vendor programs, promotions, technology trends, and vertical market solutions to provide consultative, value-added support to partners.
• Build and nurture strong business relationships with partners, understanding their business models and aligning the right DCPOS solutions to their needs.
• Handle inbound enquiries related to DCPOS products, pricing, special promotions, product lifecycle changes, and order management while providing excellent customer service.
• Make proactive outbound sales calls to drive incremental growth and develop long-term pipeline opportunities within key vertical markets such as retail, healthcare, logistics, and warehousing.
• Attend external customer meetings and vendor visits (approx. 2.5 days per week) to support partner development, present solutions, and strengthen relationships.
• Continuously maintain and grow personal knowledge of the DCPOS industry, new technologies, and market developments through training, certifications, and vendor accreditations.
• Provide internal support through pipeline management, training, coaching junior team members, and supporting the wider team as a DCPOS subject matter expert when needed.
  
  

To set you up for success, we are looking for the following skills and experience:

• Previous experience in sales, ideally within IT distribution or technology sector; prior knowledge of the DCPOS channel and vendor landscape is highly advantageous.
• Strong consultative sales approach with excellent verbal and written communication skills, able to build trusted relationships with partners at all levels.
• High level of commercial awareness and the ability to align technology solutions to customer business needs across multiple vertical sectors.
• Well-organised with strong time management skills, capable of managing multiple tasks and opportunities in a fast-paced sales environment.
• A proactive team player who can also coach and support colleagues.
• Self-motivated, resilient, and comfortable working towards individual and team targets.
  
  

About Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com.

Make an application to join the team!

None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer an excellent base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.