Key Account Manager

Key Account Manager

Location: Field based- North West England

Department: Sales – UK & Ireland Commercial KAM Team

Job type: Permanent

Join us and make a difference when it matters most!

At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees.

As a Key Account Manager, you will play a crucial role in the implementation of our corporate goals and drive the update of Napp products across a designated geographical region by developing and maintaining key relationships with a wide range of customers, across both primary and specialist care. You will be responsible for meeting sales, profitability and growth targets by pursuing our strategic focus on key customers and placing account and project management at the forefront. Through environmental analysis, project management, omni-channel stakeholder engagement and influencing skills, develop, implement and maintain the key account plans with emphasis on driving sales growth in key accounts. These plans should ensure we align Napp’s value propositions with the local, clinical and financial goals of target accounts to maximise the potential return for our brands.

Role and Responsibilities

• Sales responsibility: Implement the defined sales, profitability and growth targets with our promoted brands through a targeted key customer approach.
• Strategic Account Management: Development and maintenance of long-term customer relationships through strategic account and project management
• Develop, maintain and implement high quality account plans that deliver locally brilliant tactics and demonstrate agility to changes in the local prescribing environment. Routinely utilize the available data to update strategic and tactical plans for your key target accounts
• Delivery of omni-channel engagement with key accounts and key stakeholders across the NHS.
• Capture insight into preferred channels and content to support improvements in ongoing engagement.
• Build, develop and maintain strategic partnerships with defined customer groups and key opinion
• leaders in relevant therapy areas, who are responsible for and able to influence directly or indirectly the successful commissioning of Napp medicines.
• Cross functional collaboration - proactively collaborate with the Sales Lead, and the various functions across the organization, to update on performance, resolve challenges, and take advantage of opportunities, that will allow for the accelerated growth of our products.
• Market analysis: Analyse continuously market developments and recognize new business opportunities in the framework of the corporate strategy.

What you’ll bring

• Previous experience in pharmaceutical industry with demonstrable selling and negotiation skills.
• Key account planning and performance monitoring experience – to enable cross functional planning and tactics.
• Excellent market and customer knowledge in the hospital sector in the areas Infectious Diseases.
• Well-founded understanding of the hospital market and the relevant decision-making processes.
• Professional experience in Key Account Management across the NHS with a particular focus in specialist care.
• Stakeholder management – capable of developing long term relationships with key internal and external stakeholders to drive improvements for patients, HCPs and the business.
• The ability to lead, manage and implement change.
• Ability to makes complex decisions and solve problems.
• Innovative Thinking – can proactively propose and implement different approaches to business challenges using cross-functional collaboration.
• Analytics and Insights - can interpret and use data to continuously improve the customer experience.
• Strategic thinking – can link how accounts and territory influences the bigger strategic picture.
• Drive & ambition – can take accountability for delivery of results at pace, working both alone and in collaboration with key internal partners.

What we offer in return

● Flexible benefits package

● Opportunities for learning & development through our varied programme

● Collaborative, inclusive work environment

Diversity and inclusion

Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn’t just the right thing, but also the smart thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect.

About Mundipharma

Mundipharma is a global healthcare company focussing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East.

Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do. For more information visit www.mundipharma.com.

Join our talent pool

If you’re not sure this role is right for you but you’re keen to hear about future opportunities at Mundipharma, join our talent community and be the first to hear about new roles.