What We Expect
We are looking for a passionate Key Accounts Coordinator to join our Belfast team. This role will provide administrative support for our Key Accounts.
As a Key Accounts Coordinator, your day to day will include:
- Administration support for the Belfast Key Account customers
- Monitoring account performance and identify opportunities for growth and improvement
- Coordinate and manage account activities, including order processing, invoicing, and delivery schedules
- Act as the primary point of contact for key clients, addressing their needs and ensuring their satisfaction.
- Resolve any issues or discrepancies related to accounts in a timely manner
- Input data received onto customer’s systems to ensure customers are kept up to date
- Produce and update Key Account profile reports
- Ensure that client confidentiality is maintained
- Liaise with Service Sales Consultant to resolve queries and verify accuracy of information provided
- Ensure open communication is maintained with Key Account customers
Who we are looking for
- Administration experience in a similar role
- Very organised and structured approach to work
- Customer oriented, organised and commercially astute
- Eager to ensure that your customers experience the very best responsiveness, support and trusted advice
- Able to work at pace in a fast-moving environment
- Strong organisational skills and attention to detail
- Demonstrate the highest levels of customer support
What we offer
- Competitive salary paid on a monthly basis
- 34 days holiday, inclusive of bank holidays
- Attractive company pension scheme
- Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
- Life Assurance Scheme - 4x annual salary
- Free access to premium health and wellbeing apps
- Subsidised gym membership
- Industry-leading enhanced maternity and paternity provision
- Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
- Long Service award scheme, with holiday benefits
- Employee Assistance Programme
- Refer a friend scheme
Who we are
We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.
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