Landside Operations Assistant - Annualised

Lincolnshire, England, United Kingdom

8/11/2025

Job description:

Summary
East Midlands Airport
Permanent

Landside Operations Assistant - Landside

The role
Landside Operations Assistant - Landside

In this fast-paced role you will have responsibility for:

• The movement and parking of a range of vehicles, everything from a Fiesta to a Ferrari!
• Be the voice of our landside operation, speaking to passengers at car park barriers and sharing your expert knowledge of the Airport.
• You will be the smiling face of our meet and greet office.
• Operate our car parks booking systems and specialised equipment.
• Have a willingness to working in all-weathers to deliver an effortless travel experience all day, every day.

 

We offer a permanent annualised hours contract which means you are paid for 21 hours a week. However, at peak times you may be required to work additional hours or at quieter times you may be required to work less than 21 hours a week - This does not affect your salary which is paid consistently at 21 hours per week despite the hours you may work.

 

For example. In summer you may be required to work 31 hours, however you will be paid for 21 hours. In winter where your hours will be reduced, the additional 10 hours worked in summer will be offset to equal 21 hours a week. so, you will work 11 hours but still receive payment for 21 hours that week.

 

You will need to be flexible to work on a 24/7 operation which will include night shifts, early mornings (Earliest start time from 03:00am), late shifts, weekends and bank holidays shifts.

Equal Opportunities & Reasonable Adjustments

 At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

 

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

 

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

 

You can contact the team by emailing [email protected]

 

 

Profile description:

What will make you successful in the role?

Full UK driving licence 
Face to face customer service skills
Ability to carry our instructions
Teamwork
Able to work under pressure
Keyboard / PC skills
Safe operation of manual tasks

We offer:

• Free on-site parking while on duty.
• Access to our employee rewards portal with discounts and savings.
• 24-hour Employee Assistance Programme.
• MAG Pension scheme which doubles your contribution.
• Discounts on public transport to work.
• Fantastic career development opportunities – We are the UK's largest Airport Operator.

[email protected]