Laundry Supervisor

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - There is a saying in Glasgow ‘The People Make Glasgow’ and at Hilton Glasgow it is the team that makes it great. We support you, we encourage you, we work together, we are passionate about the Hotel and Guest experience and this is what keeps us here!

Hourly rate of £12.27 up to £13.27 an hour, on a 32 hour a week part-time contract.

A WORLD OF REWARDS

• Smart uniform provided and laundered
• Free and healthy meals when on duty
• Grow your Career !
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking (depending on availability)
• Discounted Taxi when public transports stop running
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member’s areas
  
  
  

A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

What will I be doing?

As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage overall daily operations of the Laundry Department
• Ensure quality controls are in place for all laundry processes, rejecting any exceptions
• Maintain cleanliness of the laundry area
• Train, develop, and appraise the laundry team
• Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
• Carry out stock takes
• Ensure par stocks are maintained
• Take receipt of stock and ensure safe storage
• Manage customer service issues quickly and effectively
• Oversee the issuing of linen via a requisition system
• Ensure team members adhere to all Health and Safety Regulations
• Carry out any other reasonable task set by the hotel's management
  
  
  

What are we looking for?

A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and planning skills
• Good communication skills
  
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous hotel or leisure sector experience
• Previous experience at Supervisory level
  
  
  

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Work Locations

Hilton Glasgow Hotel

Schedule

Part-time

Brand

Hilton Hotels & Resorts

Job

Housekeeping and Laundry