Lead Account Executive, Global Accounts (United Kingdom, Ireland)

About The Role

Shopify’s Global Accounts team partners with the largest, highest-volume, most complex merchants, where buying cycles are rigorous and stakeholder groups are broad.

As a Global Account Manager, you will own growth within a named portfolio by building executive relationships, running disciplined account plans, and closing complex, multi-product commercial deals that expand Shopify’s impact across regions, brands, and business units.

Key Responsibilities:

• Own relationships across global enterprise accounts and multi-thread stakeholders from operators through executive leadership (for example CIO, CTO, CDO, CMO, CFO).
• Build and execute strategic account plans that drive revenue growth, including upsell and cross-sell motions.
• Run discovery to understand each merchant’s objectives and constraints, then recommend a clear path forward with Shopify.
• Orchestrate internal teams such as Solutions Engineering, Product, Professional Services, Partnerships, Legal, and Finance, plus external partners such as SIs, GSIs, and ISVs, to build credible transformation plans.
• Drive opportunity progression by aligning decision criteria, creating momentum, and executing clean next steps.

Proven ability to negotiate and close complex, multi-product commercial agreements.

Strong business acumen, disciplined operating cadence, and comfort navigating ambiguity.

Ability to develop deep Shopify product fluency and communicate value clearly.

Willingness to travel domestically and internationally as needed.

Proficiency in English required; native or bilingual proficiency in another European language is highly desirable.

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone