Lead Business Analyst

We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting expertise, development services and resourcing, we work closely with organisations to solve their most complex business problems.

Our work transforms organisations – and we take that responsibility seriously. We focus on success, pursue excellence and take ownership of everything we do. We help everyone here to succeed. At TXP, you can multiply your potential.

We are looking for a dynamic and experienced Business Analysis Team Lead to support the Head of Business Analysis in leading a team of Business Analysts within a growing technology organisation. You will be responsible for overseeing a portfolio of projects, coaching and mentoring analysts, and ensuring the consistent delivery of high-quality business analysis across the team. This role is ideal for someone who thrives in a fast-paced environment, is passionate about stakeholder engagement, and is committed to delivering excellence.

You will embody our company values — CARES:

• Client Focus: Championing client needs and ensuring solutions deliver real value.
• Adaptability: Navigating change with agility and supporting your team through transformation.
• Responsibility: Taking ownership of delivery, quality, and team performance.
• Excellence: Driving high standards and continuous improvement.
• Success: Celebrating achievements and fostering a culture of recognition and growth.

This is a hybrid role, requiring candidates to be comfortable commuting to our Birmingham office at least two days per week, with occasional national travel to meet clients.

Key Responsibilities:

• Lead a team of Business Analysts across multiple projects, ensuring consistent delivery of high-quality outputs.
• Support the Head of Business Analysis in implementing strategic initiatives and evolving BA practices.
• Act as a delivery lead for key projects, managing stakeholder relationships and ensuring alignment between business needs and technology solutions.
• Coach and mentor Business Analysts, providing guidance on tools, techniques, and stakeholder engagement.
• Promote collaboration across teams and departments to ensure seamless delivery and shared understanding.
• Monitor team performance, identify development needs, and support career progression.
• Ensure documentation, requirements gathering, and process modelling meet internal standards and client expectations.
• Foster a culture of innovation, adaptability, and excellence within the team.
• Champion the CARES values in all aspects of leadership and delivery.

Key Tasks:

• Support the achievement of team utilisation, delivery KPIs, and customer satisfaction by ensuring high-quality outputs and proactive issue resolution.
• Collaborate with the Head of BA and Resource Management to align team capacity with project pipeline and delivery needs.
• Contribute to the execution of the BA practice strategy by embedding consistent standards, tools, and techniques across the team.
• Promote a culture of continuous learning by encouraging participation in training, mentoring junior analysts, and sharing best practices.
• Assist in pre-sales activities by providing input into scoping, estimation, and showcasing the value of Business Analysis and TXP capabilities.
• Build and maintain strong working relationships with internal and external stakeholders to ensure alignment and successful delivery.
• Ensure team members follow all procedures related to data confidentiality, integrity, and operational security.
• Support recruitment efforts by identifying team needs, participating in interviews, and helping maintain a strong pipeline of BA talent.

Skills & Experience:

• Proven experience as a Senior Business Analyst or Team Lead in a technology consultancy.
• Strong understanding of business analysis methodologies, tools, and frameworks.
• Experience collaborating with Sales and Pre-Sales teams, supporting bid responses and shaping solution design.
• Experience working in Agile and Waterfall delivery models.
• Excellent stakeholder management and communication skills.
• Ability to lead, coach, and inspire a team of analysts.
• Proficiency in tools such as Jira, Confluence, Visio, and business process modelling.
• Strong problem-solving skills and a proactive approach to delivery.