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Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
This role will be based in London, United Kingdom
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
LinkedIn is one of the most trusted platforms globally, a place where our members invest their time, engage in meaningful conversations, build professional relationships, and do business. Within our Marketing Solutions business we are looking for a Senior Client Solutions Manager to join our team in achieving our goal of empowering businesses to reach, engage and convert their target audience at scale.
The role of a Lead Client Solutions Manager in LinkedIn is to build and manage relationships with our clients, by discovering and executing against client objectives and serving as a trusted advisor and consultant.
Client Solutions Managers collaborate with their Account Director partner as well as cross-functional teams to drive growth in their clients. This involves identifying trends and solving problems, providing ongoing marketing strategy consultation, as well as identifying areas where we can provide more value for our clients to build a case for upselling and incremental revenue opportunities.
Responsibilities:
- Build strong relationships with LinkedIn Marketing Solutions customers by providing best-in-class consultative solutions that meet their marketing and business needs.
- Proactively analyse and optimise your customers’ advertising campaigns and marketing programs to make strategic and tactical recommendations to meet long-term business goals and improve immediate advertising performance.
- Working closely with your Account Director, you will consult and advise on all aspects of your client’s media campaigns including targeting, implementation, optimization, and reporting.
- Advise on creative and content quality and development, leveraging marketing expertise to maximize performance and delivery. Support your customers’ communication and ongoing education, including a best-in-class onboarding experience and ad hoc education needs.
- Work effectively with various cross-functional partners in product, product marketing, insights, content marketing, technical support, and others to ensure customer success.
- Create and manage a tiered service approach for your clients to deliver growth in your book.
- Reach and exceed sales quotas while contributing to overall vertical and team goals.
- Travel may be required up to 20%.
Qualifications
Basic Qualifications:
- 8+ years of experience in client-facing roles with internal or external stakeholder management experience
- 7+ years of work experience in digital media sales, account management or a closely related function
- Business fluency English
Preferred Qualifications:
- Business and financial acumen to be able to translate marketing activities to business results.
- Experience of thriving in a result-driven environment.
- Ability to translate analytics and present them as insights and recommendations in a client-facing setting to drive their marketing and commercial success.
- Experience of onboarding new clients to a self-service platform
- Experience managing a broad range of advertising budgets and campaigns.
- Ability to drive results and collaborate with major customers, creating relationships across many levels of a client.
- Ability to influence, develop and empower colleagues and team members to achieve shared goals with a collaborative approach.
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.
- Ability to work independently and collaborate cross-functionally.
- Understanding/passion for internet advertising technology and marketing automation.
- Knowledge and experience in the Manufacturing verticals and larger enterprise organizations.
Suggested Skills:
- Understanding of solution-based selling
- Business Forecasting Skills
- Strategic Thinking Skills
- Account Management Skills
- Analytical Skills
Additional Information
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
