Lead Deal Architect

Getronics is a global ICT integrator with a long history that extends over 135 years, across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer at a time.

We have an exciting opportunity for a Lead Deal Architect to join our team in the UK!

What we can give you:

• 37.5-hour working week with flexible working options, giving you that much needed work/life balance
• This role can be based anywhere in the UK, remotely.
• 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays
• Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available
• Employee Referral Scheme
• Flexible benefits package that aims to offer something for everyone
• GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
• 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
• To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
• Company Pension Scheme, plus life assurance, and access to our free Digital GP app via Aviva
• Private medical cover after 12 months
• Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme

Team Purpose:

The Solution Design teamwork as an autonomous function specifically tasked to work alongside Business development and design innovative solutions to customer business needs.

The team is comprised of a growing number of architects supported by Technical Architects, Bid Management and Pricing Consultants.

The Solution Design team are the main contributor to Business opportunities and work alongside the Global portfolio team, who continuously define and drive portfolio improvement projects as Getronics leverages its Global capabilities, as well as those of its GWA partners, in continuously improving its relevance to the Business community.

Role Purpose:

The successful candidate will be engaged on opportunities from inception to conclusion, from the pre-sales stage supporting Business development leads in qualifying and scoping deals through to solutioning designs, gaining stakeholder approvals, driving cost and risk models and customer presentations finalising with contract schedule revision, negotiations and handover to delivery.

The Lead Deal Architect will design outsourcing and managed service solutions that enable Getronics to drive growth by winning new business and retaining existing customers through renewals. The Lead Deal Architect will therefore be an integral part of the Business Development function.

The ideal candidate will have spent 8+ years plus as a Service, Deal and/or Solution Architect and currently be working in a Pre-Sales role working on multi-discipline managed services and outsourcing opportunities.

The candidate will be able to take a set of Business Requirements (typically from RFI/RFP) from a client and transpose these into a Solution that they will in turn design, cost and present internally for approval prior to client presentations.

The ideal candidate will have experience of and a good in-depth understanding of all aspects of ICT managed solutions including technology, service delivery and commercial architecture of medium to large IT outsourcing deals. In addition, a good working knowledge of how solutions are delivered though different models, such as onshore, offshore and Cloud will be advantageous.

What to expect:

• Work with Business Development in proposing proactive customer engagements outside of customer buying processes.
• Work collaboratively with customers to ascertain buying criteria and analyse business strategies translating them into architectures and designs.
• Analyse and breakdown customer RFP and RFI’s
• Be a key member of bid teams for each customer opportunity working in close partnership with the Business development lead, Bid Manager, Pricing Consultant and Subject Matter Experts (SME’s).
• Own the overall Solution, ensuring that customer requirements are met or exceeded.
• Provide innovation to differentiate Getronics solution from competitors.
• Lead customer workshops to collaboratively build solutions with the client.
• Author solution documents and contribute to Bid responses.
• Be a key contributor to costs and occasionally own the financial model
• Lead internal Solution workshops with Pricing, Bid Management, Service Delivery and Subject Matter Experts (SMEs) to ensure that the best solution architecture is adopted.
• Support the development of new portfolio offerings and propositions.

What we expect from you:

Broad and Comprehensive Technical Understanding of:

• Cloud Platforms (Private & Public) (IaaS, SaaS, PaaS, Azure)
• End User Computing
• Messaging & Collaboration

• VOIP/Unified Comms
• Office 365 (SCCM, Intune, Autopilot)
• Virtualisation
• Citrix / VDI
• Switching, Routing and Firewalls
• Security Services knowledge

Broad and Comprehensive Service Understanding of:

• Field Services & Break-fix
• Deskside Support
• Spares & Logistics
• Service Desk
• SAM
• Infrastructure and Network Support
• Full ITIL framework
• SIAM

Other areas of significant importance: -

• Prince 2 methodology
• CMMI maturity modelling
• Experience of presenting detailed Business cases at board level
• Financial fluency which includes working with P&L, TCO, ROI, cost analysis, and financial statements
• Commercial knowledge - contractual & TUPE awareness.
• Experienced in editing and creating service schedules
• Demonstrate and develop innovative solutions including Transformation

Qualification/Certification requirements

• ITIL v3/v4 Foundation Certificate (essential), Manager Certificate (desired)
• SIAM, CMMI and ISO20000 (desired)

Personal Qualities

• A team player that thrives on supporting the wider Client Solutions team
• Focussed, results-oriented, flexible individual with a “can-do” attitude and a creative flair for proposing innovation.
• Be a self-starter and self-managing individual.
• Willingness to accept responsibility and stand behind decisions taken and agreements made.
• Ability to handle stressful situations and discussions while still clearly communicating ideas and concepts.

If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, learn and grow professionally and personally.

What to do next:

If we tick your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics!

As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage.

If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 814 1055 or alternatively, email into [email protected]

We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.