Lead Engineer in SERVICE OPERATIONS

CompanyBank of England

LocationLeeds, England, United Kingdom

Posted At1/20/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (42.0%).

Occupation Type

Electrical service and maintenance mechanics and repairers

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Bank of England. For the most up-to-date job details, please visit the official website by clicking "Apply Now."

Description

Splunk Lead Engineer - Technology

Permanent

Full time

Location - Leeds

Job Description

An exciting opportunity to lead the design and implementation of monitoring and observability patterns and standards within the Observability Team. This role will act as a technical authority, ensuring best practices are followed, automation first approach is taken, and mentoring the team to build sustainable capability, advocate monitoring and observability best practice to the wider technology domain.

Flexible Working Options:

This role is open to flexible working patterns, these may include:

· Job share

· Flexible start and end time to each day

· Ability to adapt calendar as needed, this could be to fit in the school run, gym, or appointments

· A 50% in-office attendance requirement can be spread across the month to accommodate diverse working patterns, such as the flexibility to purchase a weekly train ticket for certain weeks

· Compressed hours (subject to approval and policy within the team)

Opportunities in Leeds:

We're excited to be growing our presence in Leeds, a city we've been connected to for nearly 200 years! Our modern, accessible office in the City Centre offers a supportive, flexible working environment. The majority of roles, including this one, are now available in Leeds, giving you the chance to build a meaningful career outside of London while contributing to our mission from a dynamic and growing location. You'll work collaboratively with London-based colleagues in a hybrid model, with regular opportunities to travel into the London office to meet and connect together in person.

Want to learn more? Discover what makes our Leeds office such a dynamic place to work by visiting our Leeds page for more details.

A day in the role:

A typical day might start with the team's stand-up meeting for the current sprint, where you'll discuss your workload and any blockers. We usually meet at 09:30 am to allow for a flexible start to the day. You may be joining remotely as part of our hybrid model or with office-based peers.

Next, you may work on defining how a new monitoring pattern will be implemented via automation using Terraform. You'll work closely with the SMEs requesting the monitoring ensuring requirements are met whilst maintaining supportability and interoperability with existing patterns.

If you're in the office, you could lunch in the canteen with some of your colleagues from the Observability team or the wider RT and Service teams.

In the afternoon once you've documented the new monitoring pattern, you could begin investigating how new functionality in the Splunk road map could be best made use of at the Bank or working with a colleague in the Observability team to understand and resolve an unexpected incident.

Role Requirements:

Minimum Criteria

We're looking for someone who has the following key skills and experience:

· Experience of building effective working relationships with others and provide challenge where appropriate

· Attention to detail with the ability to craft concise, informational user documentation

· Experience of researching and developing solutions that expand, modernise or improve the service and technology portfolios, automate IT operations, reduce costs or increase levels of service, to demonstrate technical ownership

· Experience in Splunk Enterprise and Splunk ITSI implementations, high expertise of the capabilities of Splunk and an understanding of its future.

· Administration experience of Splunk Enterprise and Splunk ITSI.

Essential Criteria

We are interested in hearing from candidates who have the following capabilities:

· Be Splunk Certified and have an in-depth knowledge of Splunk from sophisticated designs, development of use cases through to operational support.

· Have demonstrable experience configuring Splunk ITSI using REST API.

· Have previous experience in automation with Splunk using Terraform and GitHub.

· Have an understanding and experience of different monitoring technologies and how they can be exploited to deliver insights and business value.

· Have demonstrable experience managing sophisticated Splunk platforms serving multiple business units and use cases (such as Security, IT Operations, transaction monitoring).

· Be able to evidence experience with integrating Splunk with data sources and other monitoring, automation and ITSM tools.

· Have strong data analysis skills, correlating data from multiple data sources.

· Be capable of articulating sophisticated designs, code and applications for large scale projects into modular chunks.

· Have demonstrable experience of working on multiple work-streams to deadlines, taking care of conflicting and changing demands across a sophisticated portfolio.

· Be able to demonstrate good judgement, problem-solving and analytical skills.

· Have the ability to balance and analyse a variety of internal and external sources of information.

· Have familiarity with Agile ways of working.

· Have good social interpersonal skills with an ability to interpret and present information to a variety of recipients, including senior management, using suitable modes of communication.

· Have a strong record of forming and maintaining positive relationships with business colleagues and demonstrating an interest in and understanding of business processes.

· Proven influencing skills required to engage, influence and challenge partners.

Desirable Criteria

It would also be beneficial, but not necessary, to have some of the following

· Solid grasp of some of these technologies: Control-M, xMatters, Jira, Confluence, Openshift.

· Practical expertise in performance tuning, optimization and problems analysis.

· Have knowledge of cloud environments, infrastructure automation tools, monitoring and security.

How this role fits into the wider Bank:

This role is working within Critical National Infrastructure supporting the delivery of Real Time Gross Settlement (RTGS). RTGS settles circa £800 billon per day. Underpinning the UK's economic success. Ensuring systems meet their expected uptime is key to this success. The Observability team is about to embark on a journey to automate the deployment of monitoring and observability capabilities. This is an exciting time to join the team and shape the direction that we take.

Our Approach to Inclusion
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.

At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.

We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.

For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.

Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.

Salary and Benefits Information

We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.

We offer a salary as follows:

Leeds circa £64,480 - £72,540

In addition, we also offer a comprehensive benefits package as detailed below:

Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
A discretionary performance award based on a current award pool.
An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
Private medical insurance and income protection.

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.

The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.

The Application Process

Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully.

All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.

The assessment process will comprise of two interview stages.

This role closes on 10 February 2026

Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.