Lead, People Operations

About Us

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.

About The Role

You will partner with various stakeholders within the People Team to diagnose and improve the online and offline People processes and collaborate with global and local teams to drive innovative employee experience continuously. You will play a critical role in providing support to our employees and driving HR functional excellence and process improvement.

This role is based in London as a Fixed term contract. You will mainly focus on supporting the EMEA region team and will also coordinate with the Global People Team to ensure that there is consistent, coherent delivery across the region.

Responsibilities

• Provide day-to-day People operations support including troubleshooting issues (full employee lifecycle)
• Perform HR data analysis upon request
• Perform operational duties required to keep the process running consistently
• Work with the global and local team for People projects implementation, testing, documentation, training, user adoption and change management
• Monitors the effectiveness (accuracy and completeness) of employee data management and ensures issues are resolved through HR ticketing system while meeting appropriate SLA’s
• Facilitate and manages end-to-end Onboarding process and Day 1 readiness for new hires
• Maintain all employee-related documents in accordance with the minimum requirements of EMEA country regulation
• Support on HR documents upon employee request (separation agreements, employment verifications, etc)
• Support on employee benefits program (UK Ticket Loans, Meal Vouchers, France Provoyance, etc)
• Support the Payroll Team with all payroll-related issues and the annual year-end tax return process
• Work closely with cross-functional teams to diagnose process challenges and design effective solutions
• Comfortable and familiar with local labor law changes and market practices for EMEA
  
  

Requirements And Qualifications

• A Bachelor’s Degree
• Minimum 3-4 years of experience as a solid HR operations in a dynamic, hyper growth environment
• Ability to work independently with minimal supervision
• Excellent interpersonal skills and the ability to manage multiple tasks simultaneously
• Team player and highly collaborative
• Willingness to roll your sleeves up and get involved
• Self-motivated and strong sense of responsibility
• Accurate and extremely detail-oriented
• Experience working for a sizeable global company
• Experience in using HR systems required, Workday system knowledge will be a huge plus!
• Willingness to learn and adapt to new changes at all times
• Local language support for document translation (French, Spanish and / or German a plus!)
• A welcoming, helpful, and positive attitude
• Solid skills with Microsoft Powerpoint, Visio and Excel
• With HR practices knowledge in EMEA region
  
  

Life at WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.