Lead User Researcher

CompanyCompanies House

LocationCardiff, Wales, United Kingdom

Posted At1/8/2026

UK Visa Sponsorship Analytics

Occupation Type

Business and related research professionals

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

We’re looking for an expert user research practitioner who meets the technical specifications at Lead level as outlined in the Government Digital and Data Profession Capability Framework for User Researcher.

Our User Researchers work in an open, iterative and collaborative way in a multidisciplinary team, and communicate effectively, working closely with our designers, product managers, performance analysts, developers, business analysts and other stakeholders and colleagues.

The User Research team is part of a larger User Centred Design (UCD) team that sits within the Product Design Directorate, alongside the Product Management and Business Analysis teams. The UCD team is a community of 6 teams. There are: Service Design, Interaction Design, Content Design, Accessibility, User Research and Performance Analytics. Each team supports each other to review insights from our performance analytics and user research to understand user needs and co-design user-centred services.

Watch this video to find out more about working in Digital at Companies House

Why join us? Here’s what you’ll enjoy:

30 days annual leave + 8 bank holidays + 1 privilege day
Civil Service Pension with an average 28% employer contribution (worth £12,434 for this role!)
Equality, diversity & inclusion at the heart of everything we do
Flexible and mobile working for a great work-life balance
Wellbeing first – Investors in People Platinum accreditation
Financial advice & support
Seasonal flu jabs
Recognition schemes
Generous family leave – maternity, paternity, adoption & shared parental
Career development & progression opportunities
Inclusive colleague networks
Cycle to Work scheme
Staff discounts
Holiday play scheme for children
3 days paid volunteering leave

Find out more about what a great place Companies House is to work

Next Steps

Click 'Apply Now'

to be taken to our main advert Civil Service Jobs where you can see more details regarding the role, the incredible benefits we have to offer and what it's like to work in Companies House.

If you have any questions about the role or process, please reach out to tarnold@companieshouse.gov.uk.

This role closes on 21st January 2026.

Please note:

Companies House cannot offer Visa sponsorship to candidates through this campaign
We're able to consider both full-time and part-time hours for this role for the successful candidate (part-time would be a minimum of 30 hours over 4 or 5 days).