Learning and Development Manager

The Company

VHR is a multi-award winning technical recruitment company, headquartered in London, supplying contract and permanent technical and professional staff to our clients within the Aerospace & Aviation, F1 & Automotive, Civils & Infrastructure, and Marine sectors.

VHR currently employs 70 members of staff across its 10 offices in London, Manchester, Birmingham, Abu Dhabi, Dubai, Riyadh, Bologna, Prague, Leipzig and Nicosia and generates a turnover of over £40M annually.

The Company’s medium-term aims are to grow to 90+ staff and £75M annual turnover.

The Opportunity

We are seeking an enthusiastic and proactive Learning & Development (L&D) Manager to join our team.

This role focuses on fostering the growth and development of our employees across all functions and all locations. Working closely with individuals and their managers, the L&D Manager will design and implement initiatives to support career progression, training, system proficiency, and regular feedback practices.

Key Responsibilities:

Training and Development:

• Identify training needs across the business, and design and deliver non-sales-based training programs.
• Research and recommend external training programs where appropriate.

Career Progression:

• Work with individuals to identify career goals and create development plans.
• Support managers in aligning team goals with career development opportunities

System Training (Including CRM):

• Develop and deliver training programs for core business systems, including the CRM and ATS platforms.
• Create user guides, reference materials, and e-learning content for employees.
• Provide ongoing support and refresher training to ensure system adoption and proficiency.
• Work closely with IT and department heads to implement updates and ensure new features are effectively communicated and utilised.

Appraisals and Feedback:

• Assist the appraisal process, ensuring it is timely and constructive, and continuously improved.
• Monitor compliance with appraisal and meeting schedules.

The Individual:

• Must have experience using Bullhorn (CRM)
• Proven experience in learning and development, HR, or a similar role.
• Desirable to have experience designing and delivering training on systems such as CRM, ATS, or other business software.
• Strong understanding of training design and delivery methods.
• Excellent interpersonal and communication skills, with the ability to engage individuals at all levels.
• Knowledge of performance management and appraisal best practices.
• Proactive and solution-oriented mindset.
• Empathetic and approachable, with strong listening skills.
• Organisational and time management skills to handle multiple priorities effectively.
• Desirable to have experience of apprenticeship training schemes and other government funded training programmes.

Compensation and Benefits:

• An attractive salary & benefits scheme
• Career development and financial support for professional development qualifications
• Private health care
• Staff trips abroad