At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Role Title: Learning Consultant – Talent Development Centre of Excellence
12 Month Fixed Term Contract/ Secondment
Level 2: Senior Associate
Locations: London or Birmingham
Hybrid working: Currently 1-2 days in the office per week, some travel
Role objectives and key accountabilities:
This is an exciting opportunity to join the Talent Development function as a Learning Consultant. They will work closely as a team with our Learning Program Managers and supervise the day-to-day activities of Learning Co-ordinators.
The successful individual will be responsible for the deployment of multiple, impactful learning courses within one or more areas of the curriculum. They will create learning course deployment plans and manage the end-to-end execution of programmes - sourcing facilitators and ensuring they are adequately prepared for course delivery. They will engage with suppliers and the Enablement team as required, as well as accurately forecasting, monitoring, and reporting on associated budgets. They will also be responsible for oversight of learning administration activities and reporting on course feedback/evaluation.
Your key responsibilities:
LEARNING DEPLOYMENT
- Create Learning course deployment plans aligned to Learning Program planning and budgets, leading on the creation of the annual course / programme schedule with guidance from the relevant Manager and input support from Junior Learning Deployment Specialist
- Understand course content and make recommendations on the most efficient and innovative ways to deploy
- Oversee the end-to-end execution of Learning course deployment plans and budgets, including conference and event management, providing oversight of Learning deployment activities performed by the project team
- Oversee initial set up of courses and classes in SuccessFactors or other platforms e.g. CVENT and the initiation and ongoing participant nomination process
- Source facilitators for Learning courses, manage the facilitator pool and prepare facilitators for delivery of Learning courses
- Monitor uptake of learning and identify where action needs to be taken to optimize attendance
- Provide learning on-site support (as required)
- Ensure team is compliant with contracting and procurement processes with 3rd party suppliers
- Monitor Learning Program feedback and share insights with Learning Program Manager
FINANCIAL MANAGEMENT
- Manage the budget, accruals, forecasts, and actual costs of courses you are responsible for, supporting all Finance related activities as set out in the Learning Deployment model
- Support with monthly/quarterly/annual finance activities/requests from Operations team
STAKEHOLDER RELATIONSHIPS
- Coach and partner with the Junior Learning Deployment Specialists to increase their knowledge, skills, and competence in role
- Manage the relationship with different business areas (such as UKI UK, UKI ROI, UKFS, ROI FS and Channel Islands) in relation to training dates and nominations
- Manage learning communications and newsletters, including the online portals for the courses you are responsible for
LEARNING FACILITATION
- Facilitate Learning Programs as required across Talent Development, including both in person and virtual classrooms (appropriate to role).
- Deliver briefings for participants and/or facilitators as required.
- Support the hosting and production of online modules, webcasts and virtual learning projects.
TEAM
- Support the Talent Development function by undertaking other operational activities and projects which deliver enhanced value to stakeholders
- Support the induction of new team members
- Take on other functional activities eg supporting the organisation of team meetings/events or contributing to broader projects as required.
Skills And Attributes For Success
To qualify for the role you must have:
- A background and experience in project management, in the context of learning deployment or coordination, ideally within a Professional Services firm
- Interest in learning and development
- Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as ‘one team’
- Excellent coaching and interpersonal skills
- Ability to work well unsupervised and use initiative where required
- Highly organised with a sound attention to detail and an ability to deliver to deadlines
- Ability to juggle conflicting demands on time and prioritise effectively
- Strong communication skills and ability to work effectively with, and manage multiple stakeholders across the organisation at all levels
- Takes ownership for professional growth and maintains learning and relevance in the role
- Strong IT skills – Word, Excel, Outlook, SharePoint
- Data management and analysis skills, ability to provide evidence-based insights
- A desire to embrace and drive change whilst identifying and supporting process improvements and demonstrating best practice
Preferred Experiences:
- Experience of working in Learning
- Experience of facilitating learning, briefings or meetings
- Experience of working in professional services or corporate environment
What We Offer
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Please note
Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness
here. We ask because it matters!
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The Exceptional EY Experience. It’s Yours To Build.
Apply now.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
