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Job Title
Learning & Development Coordinator – Global Projects & Sales Transformation - 12 Months Fixed Term Contract
Department
Leadership, Learning & Development, People Team
Office
Birmingham
Reports To
Head of Learning & Development - Global Projects & Sales Transformation (remote/London)
Working Hours
35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further.
Firm Description
Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa.
With a presence in the world's major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally. Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.
In the UK Hogan Lovells has offices in Birmingham and London. The Birmingham office opened in 2015 and has a number of practice areas including Corporate/Commercial, Disputes, Finance and Real Estate, as well as our Legal Delivery Centre and Business teams.
Department Description
The Global Leadership, Learning & Development team is part of the firm’s People function and supports the delivery of the People strategy across each of the firm’s regions (Americas, APAC and EMEA) through a range of global, regional, and local development programs, workshops, e-learning, and other career development activities.
Role Overview
The Coordinator will be a member of the Hogan Lovells Leadership, Learning & Development team. An organised, analytical, and detail-oriented individual, with strong communication and interpersonal skills will be required to provide support for organisational development and firm-wide projects in relation to the IMC’s strategic plan and priorities, as well as supporting a range of global and regional development programs and workshops in relation to the firm’s Sales Transformation program. As well as working alongside their colleagues in Leadership, Learning & Development, they will work closely with colleagues from Marketing & Business Development, including the Sales Transformation Core Team, to provide day to day logistical and administrative co-ordination for Sales Academy programs.
Key Responsibilities / Accountabilities
- Coordinate and lead administrative support for global Leadership, Learning & Development projects including financial literacy, next generation leadership, clients & sectors, and Sales Academy training. Responsibilities include but not limited to:
- Supporting the creation of project plans and overseeing the implementation of actions and deliverables to keep the projects on track as well as assisting the project owners in identifying next steps to ensure the projects progress within the deadlines set
- Serving as project coordinator for virtual and in-person programming, including single session and multi-month connected cohort learning
- Writing and creating invitations via outlook, iPublish and/or firm’s learning management system (LMS), sending invitations, tracking attendance and other program details
- Overseeing the implementation of learning paths and playlists for related cohorts and programs
- Assisting with all pre-program logistics such as, creating and monitoring excel planning documents, scheduling regular planning meetings and keeping planning team on track, creating Zoom meetings, polls, and groupings for break-out rooms
- Coordinates creation and production of digital and printed program materials, including podcasts, eLearning, videos and other pre-program materials (name badges, signage, sign-in sheets, participant and faculty folders and workbooks) as well as creating and editing PowerPoint presentations and Word documents
- Supporting and administering delivery of firm-wide live and remote learning programs, ensuring the program runs smoothly from start to finish, including liaising with internal faculty, external vendors, events team, and AV/IT and creating and deploying interactive tools such as Zoom breakout groups or Mentimeter to drive engagement.
- Coordinating post-program logistics such as scheduling debriefs, tracking lessons learned, creating and summarizing program evaluation via Survey Monkey (or other tools), impact surveys and on-going ROI.
- Careful managing of budgets, including tracking expenditure and ensure the efficient settlement of invoices and processing of expenses.
- Proactively respond to requests and anticipate needs by seeking additional information and resources when needed
- Contribute creative ideas and suggest efficient ways of working where needed
- Perform other duties as and when requested
Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.
All members of the firm participate in our Responsible Business program
Person Specification
The Candidate
- Highly detail oriented and organized
- Positive can-do and self-motivated work ethic
- Poised and works work well under pressure
- Prepared to work in a fast-paced, professional office setting
- Can manage multiple projects simultaneously while adhering to deadlines
- Excels at working both independently and collaboratively with others
- Excellent written, oral, and interpersonal skills
- Easily applies analytical and problem-solving skills
- Can troubleshoot issues and initiate projects to improve processes
- Willingness to travel outside of geographic area, as needed for on-site project or program support
- Enthusiasm and desire to pursue a career in learning and development
Skills And Experience
- A minimum of 3 years of relevant experience with professional development and/or event/meeting planning strongly preferred
- Proven competency in software applications and technology skills, including MS Office (Outlook, Word, Excel, PowerPoint) and other technology as adopted by the team
- Experience working with a learning management system preferred
Agile Working Statement
Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.
Equal Opportunities Employment Statement
It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex , gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.
All vacancies are open to direct applicants. Recruitment agencies; please be advised that we have a preferred supplier list in place for all roles.
