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We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too.
What to expec
tAs a Legal PA within our Practice Group Support team, your role is pivotal. You’ll provide confidential, professional and proactive support to a designated group of stakeholders. Confidence, effective communication and influential skills are essential. We value an assertive and forward-thinking approach. Here’s what to expect
:
Diverse responsibilitie
s:Our Legal PAs handle a wide range of tasks, supporting various aspects of our busines
s.
Empowerment and mentorsh
ip:You’ll lead by example, fostering ongoing personal and professional development among junior colleagues and pee
rs.
Continuous learn
ing:We invest in your professional development through our development plans. We offer personalised mentoring and coaching, technical training and soft skills courses to boost motivation and success in your career p
ath.
Culture of feed
back:Our culture thrives on continuous feedback that builds confidence, development and recognition of achievem
ents.
Pro Bono, Community and Diversity & Inclusion (D&I) opportun
ities:Beyond your daily tasks, we encourage you to contribute to Pro Bono, Community and D&I initiatives. Make a difference by using your skills to benefit our commun
ities.
Ambition for people, clients and commu
nities:Our ambition extends beyond business success. We are equally committed to the growth and well-being of our people, clients and the broader com
munity.
Stayin
g ahead:Collaborate closely with lawyers, take ownership of tasks and exceed business expectations, anticipate challenges, adapt to changing techn
ologies.
Skills and e
xperienceWe are loo
king for:
Experience in a similar en
vironment:Experience working within a comparable professional setting, providing seamless adaptation to our busy en
vironment.
Client service
excellence:Strive to exceed client expectations by delivering outstanding service. Anticipate client needs and proactively address
any issues.
Problem-solving and
initiative:Be a proactive problem solver. Anticipate challenges, take initiative and implement solutions efficiently. Aspire for excellence in all tasks. Show dedication and commitment to achieving stra
tegic goals.
Effective c
ommunication:Demonstrate excellent communication skills when liaising with stakeholders and clients. Your ability to convey information clearly and professionally
is essential.
Delegation
and ownership:Delegate tasks across dedicated support teams while maintaining overall ownership of transaction
al activities.
High
-level support:Provide exceptional PA support to senior stakeholders, including managing calendars, organising meetings and handling confidenti
al information.
Relati
onship building:Cultivate strong relationships both internally and externally. Collaborate effectively with colleag
ues and clients.
Task management an
d risk awareness:Skilfully manage tasks with expertise, seeking ways to enhance efficiency and quality. Balance priorities and stay alert to risks, ensuring tasks are completed on time and stakeholder expe
ctations are
met.
Flexibility:Demonstrate flexibility and embrace change. Adapt seamlessly to evolving
work environments.
Microsoft applic
ations proficiency:Demonstrate intermediate to advanced skills in Microsoft applications including Outlook,
Teams and Copilot.
Team collaboration:Contribute to a positive team environment. Offer support to col
leagues when needed.
Role and
key responsibilities
S
takeholder engagement:Conduct regular one to one meetings with stakeholders to discuss actions, priorities, expectations and future planning. Attend team meetings to stay informed and contribute effectively. Act as a liaison point for both internal and external clients, draft clear and concise replies to incoming correspondence. Assist with client queries during stakeholder absences. Maintain a flexible approach and adopt hybrid working to accommodate stakeho
lder and client needs.
Adaptabi
lity and collaboration:Demonstrate client service excellence by being responsive to stakeholder requests. Support the wider PA team, covering for team members during absences or when required to ens
ure continued resource.
Efficient mailbox, diar
y and travel management:Proactively manage mailboxes and diaries including travel coordination. Anticipate future needs and take initiati
ve to resolve conflicts.
Meeting organ
isation and coordination:Draft agendas and prepare for internal and external meetings. Ensure necessary equipment and refreshments for both physical and virtual meetings using available
technology and resources.
Workflow
management and delegation:Own the end-to-end process, be accountable for successful conclusion of all stakeholder requests. Delegate tasks effectively across dedicated support teams such as billing, finance, team assistants, document production to meet expectations and deadlines in line
with the Scope of Se
rvice.
Document management:Undertake urgent and short document work. Collaborate with the document production team for larger documents utilis
ing our dedicated
software.
Matter management:Manage the entire client and matter opening process including electronic filing, collaborating with stakeholders and o
ther business support teams.
Financial a
dministration and compliance:Provide financial administrative support to stakeholders, coordinating with billing and finance teams, ensuring compliance with legal, firm-wide and practice-spec
ific policies and procedures.
Pi
tch and presentation creation:Collaborate with the Document Production Team to create impactful pitches and PowerPoint p
resentations for stakeholders.
Mark
eting and business development:Coordinate and organise events, create event material, digital working lists and communicate with attendees to ensure
a seamless end to end process.
C
hampioning process improvements:Be an advocate for process changes within the organisation, influence decision
s and be a part of the so
lution.
Efficient administration:Manage electronic filing, records maintenance and expenses effectively usin
g the firm's designated
software.
Technology utilisation:Leverage the firm’s technology as a key business tool for managing, updating, reporting and research. Create and maintain data sites for efficient collaboration. Seek opportunities to embrace technologies that improve our ways of working and drive prod
uctivity in day-to-da
y activities.
What’s in it for you?At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity t
t planning, insurance and
assurance
Diversity & Inclusion
At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and
meeting our clients’ goals: together.
We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work wi
th diversity membership organisations.
Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us a
bout it during the recruitment process.
We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we
can dis
cuss how we can b
est assist you.