Legal Services Administrator

Rhyl, Wales, United Kingdom

8/7/2025

Job Overview

This is a permanent post for the position of Legal Services Administrator.

The Legal Services Administrator will provide efficient, effective secretarial and administrative services to the Legal Services Team encompassing all healthcare legal matters including clinical negligence claims, personal injury claims and inquests.

Main duties of the job

• First point of contact for the Legal Services Team.
• Deal with enquiries from various people including Claimants Solicitors, Legal and Risk Services and Health Board staff, filtering and assigning these queries to the most appropriate person in a timely manner.
• Provide administrative support to the Legal Services Team in all aspects of the role with day-to-day tasks.
• Open and process all new legal matters and record on DATIX.
• Responsible for reviewing medical records prior to disclosure and the timely disclosure of all records under GDPR.
• Manage the pending claim, inquest and legal case folders.
• Maintain DATIX on a daily basis ensuring that all matters are logged appropriately and that all documentation is uploaded onto the system.
• Open and log incoming daily correspondence, filtering appropriately between team members.
• Scan, save, send and file correspondence on a daily basis.
• Access patient information in relation to legal matters from BCUHB software including Occupational Health Records, Personnel Records for the purpose of disclosure e.g., WPAS, Welsh Clinical Portal, RADIS, etc.
• Responsible for processing invoices and raising finance requests received by the Legal Services Team, including obtaining the appropriate delegated authority for sign off.
  
  

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full job description and person specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• NVQ 3 Qualification/RSA III Advanced Typing or demonstrable experience.
• ECDL Qualification or equivalent
  
  

Desirable criteria

• NVQ/Diploma in administration or equivalent experience
  
  

Experience

Essential criteria

• Experience of providing a comprehensive administrative service
• Experience of IT systems
  
  

Desirable criteria

• Experience of working within the NHS
• Previous experience of working in a legal environment
  
  

Skills

Essential criteria

• Excellent written and oral communication skills
• Excellent organisational skills
• Ability to prioritise own workload to meet deadlines
• Experience in the use of Microsoft Office Software such as Word, Excel, Outlook and Teams
  
  

Other

Essential criteria

• Ability to work under pressure
• Ability to work as part of a team
  
  

Desirable criteria

• Welsh Speaking