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Lettings Manager
Central London
Residential & Student Lettings
up to £45,000
We are currently seeking a proactive and results-oriented Lettings Manager to lead end-to-end lettings operations for a well-established and rapidly expanding residential portfolio, with a focus on high-quality student accommodation.
This is a fantastic opportunity to step into a dynamic leadership role in a fast-paced environment, where you'll play a key role in occupancy management, revenue generation, customer service, and team development. You’ll be based in a vibrant Central London office and work closely with operational teams across multiple UK cities.
Key Responsibilities
- Manage the full lettings cycle from marketing and enquiries to viewings, sign-ups, and move-ins.
- Maximise occupancy and rental income while hitting lettings KPIs and performance targets.
- Lead marketing initiatives across property portals and social media platforms.
- Act as the main point of contact for prospective tenants and guarantors, delivering exceptional customer service throughout.
- Qualify leads, book and conduct viewings, match applicants to properties, and handle follow-up communications.
- Ensure all lettings activity complies with relevant legislation, including Right to Rent and tenancy documentation.
- Coordinate closely with admin and operations teams to ensure seamless onboarding and property readiness.
- Monitor and report performance metrics to senior management.
- Support training and supervision of student brand representatives.
- Conduct market analysis to remain competitive in local markets.
- Assist in relationship management with both local and international agency partners.
Ideal Candidate Profile
- 2–3+ years of experience in residential lettings, ideally in student or PRS environments.
- Confident leader with a strong track record in managing performance and motivating teams.
- Excellent knowledge of UK lettings regulations and tenant law.
- Strong communicator with proven negotiation and organisational skills.
- Tech-savvy and experienced in using property management systems.
- Target-driven, self-motivated, and flexible with working hours (some evenings/weekends during peak periods).
- ARLA-qualified (preferred).
Role Details & Benefits
- 📍 Location: Central London (Oxford Circus)
- 🕘 Hours: Monday to Friday, 9am – 6pm
- 💼 Contract: Full-time, Permanent
- 💻 Equipment: Laptop and iPhone provided
- 💰 Salary: Competitive base + up to 20% discretionary performance bonus
- 🌴 Holidays: 25 days annual leave + bank holidays
If you are passionate about property, lettings, and delivering great customer experiences, and want to be part of a growing team with real career progression, we would love to hear from you.
