Lettings Manager

Lettings Manager

Central London

Residential & Student Lettings

up to £45,000

We are currently seeking a proactive and results-oriented Lettings Manager to lead end-to-end lettings operations for a well-established and rapidly expanding residential portfolio, with a focus on high-quality student accommodation.

This is a fantastic opportunity to step into a dynamic leadership role in a fast-paced environment, where you'll play a key role in occupancy management, revenue generation, customer service, and team development. You’ll be based in a vibrant Central London office and work closely with operational teams across multiple UK cities.

Key Responsibilities

• Manage the full lettings cycle from marketing and enquiries to viewings, sign-ups, and move-ins.
• Maximise occupancy and rental income while hitting lettings KPIs and performance targets.
• Lead marketing initiatives across property portals and social media platforms.
• Act as the main point of contact for prospective tenants and guarantors, delivering exceptional customer service throughout.
• Qualify leads, book and conduct viewings, match applicants to properties, and handle follow-up communications.
• Ensure all lettings activity complies with relevant legislation, including Right to Rent and tenancy documentation.
• Coordinate closely with admin and operations teams to ensure seamless onboarding and property readiness.
• Monitor and report performance metrics to senior management.
• Support training and supervision of student brand representatives.
• Conduct market analysis to remain competitive in local markets.
• Assist in relationship management with both local and international agency partners.

Ideal Candidate Profile

• 2–3+ years of experience in residential lettings, ideally in student or PRS environments.
• Confident leader with a strong track record in managing performance and motivating teams.
• Excellent knowledge of UK lettings regulations and tenant law.
• Strong communicator with proven negotiation and organisational skills.
• Tech-savvy and experienced in using property management systems.
• Target-driven, self-motivated, and flexible with working hours (some evenings/weekends during peak periods).
• ARLA-qualified (preferred).

Role Details & Benefits

• 📍 Location: Central London (Oxford Circus)
• 🕘 Hours: Monday to Friday, 9am – 6pm
• 💼 Contract: Full-time, Permanent
• 💻 Equipment: Laptop and iPhone provided
• 💰 Salary: Competitive base + up to 20% discretionary performance bonus
• 🌴 Holidays: 25 days annual leave + bank holidays

If you are passionate about property, lettings, and delivering great customer experiences, and want to be part of a growing team with real career progression, we would love to hear from you.