Level 1 Engineer

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Are you ready to make a real difference in the world of motor claims and engineering? At Gallagher Bassett, we’re looking for a Level 1 Engineer to join our team in the UK. This is your chance to be part of a global organisation that’s committed to excellence, innovation, and supporting the growth of its people.

In this role, you’ll have the opportunity to work with a collaborative team, develop your skills, and contribute to creating tailored solutions for our clients. If you’re passionate about motor vehicle repair methods, claims handling, and delivering exceptional service, this could be the perfect role for you.

How You'll Make An Impact

As a Level 1 Engineer, you’ll play a key role in ensuring our clients and customers receive the best possible service. You’ll authorise repair estimates, review invoices, and provide regular updates to drivers and policyholders. Your day-to-day will involve working closely with field engineering companies, managing vehicle salvage instructions, and processing total loss vehicles for settlement.

You’ll also have the chance to mentor and guide other team members, sharing your expertise and helping them grow. With your strong planning skills and technical knowledge, you’ll ensure that every task is completed efficiently and to the highest standard.

Additional responsibilities include:

• Managing the engineering mailbox and responding to initial telephone enquiries.
• Issuing standard correspondence and supporting the processing of engineers' reports.
• Staying informed about new technologies and industry trends to enhance your work.
  
  

About You

We’re looking for someone with a strong background in bodywork or mechanical disciplines, ideally with knowledge of current estimating systems and modern motor vehicle repair methods. While qualifications like ATA, IAEA, or IMI are a plus, they’re not essential.

You’ll need to be self-motivated, flexible, and dedicated, with excellent planning and prioritisation skills. Proficiency in computer applications and a commitment to meeting deadlines are also important.

At Gallagher Bassett, we value individuals who are detail-oriented, service-minded, and united by a commitment to shared goals. If this sounds like you, we’d love to hear from you.

Must be eligible to work in the UK.

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
  
  

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase

Emergency back-up family care

And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living W

age employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless

the accommodation would impose an undue hardship on the operation of our business.