Location: Whitehaven
Salary: �25,989 per annum pro rata
Hours: 3 x part time permanent roles Whitehaven Library
Please see below for hours and working patterns for each post
Contract: Permanent
About This Opportunity
Join our library team and make a real impact in your community! As a Library and Customer Assistant, you�ll be the first point of contact for visitors, helping them access books, information, and essential council services. From supporting digital skills to promoting literacy and learning, your role will enhance the experience of every customer who walks through our doors.
You�ll provide excellent customer service, assist with library events and activities, maintain stock, and ensure a welcoming and engaging space for all. This is a fantastic opportunity for someone passionate about libraries, community engagement, and helping others use both print and digital resources. If you�re friendly, proactive, and love working with people of all ages, we would be keen to hear from you!
The ability to travel to local libraries is essential, where confidence at working alone will be required.
These 3 permanent part time roles are based at Whitehaven Library, Lowther St, Whitehaven. CA28 7QZ.
Working Patterns (fixed Hours)
Position 1: 30 hours - Mon, Tues, Thurs, Fri & every 3rd Saturday (10-2pm)
Position 2: 22.75 hours - Mon, Tues, Wed & every 3rd Saturday (10-2pm)
Position 3: 22.75 hours - Wed, Thurs, Fri & every 3rd Saturday (10-2pm)
Please state clearly on your application which position(s) you are interested in. Failure to do so may mean we are unable to proceed with your application.
Flexible working is not available as the hours are fixed to when the Library is open.
Who We�re Looking For
We�re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.
We�re also about potential over perfection and we can help you grow in the role and thrive in your career.
Be sure to take a look at the post specification (below) for the essential criteria for this role.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Leonard Holliday by email at
[email protected]Guaranteed Interviews
We offer a guaranteed interview to the following applicants�
as long as your application can demonstrate you meet the essential criteria for the role.
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Armed forces veterans whose last long term substantive employer was the armed forces
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.
Diversity, Inclusion & Adjustments
We�re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That�s why we�re a proud Disability Confident Employer and also an Age Friendly Employer � to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing
[email protected]. While adjustments aren�t always guaranteed, we�ll always listen and we�ll try our best to accommodate your needs.
Application and Interview information
Easily apply by submitting your CV and answering a few short questions
- Closing date: 4th September 2025
- Interview date:TBC
Please note this role may close early subject to demand. If you�re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please Read The Supporting Information
Please also refer to our Careers site to find out more:
- Our Staff Benefits
- Candidate Support
- About Cumberland Council
