Litigation Support Assistant - 9 month FTC

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Retail helps people get back to the good stuff with quick, fuss-free home and car insurance and brilliant customer service.

Job overview:

If you have an interest in Litigation, we're looking for a Support Analyst to join us on a 9 month FTC. You'll become a vital part of our in-house Legal Services Unit, providing essential admin support, to ensure smooth and efficient running of our litigation processes.

Key responsibilities:

• Setting up new litigated instructions using a case management system, management of the Digital Claims Portal (DCP) and setting of prescribed schedules.
• Drafting non-complex Court Documents for the Litigation teams.
• Collating and printing documents and preparing trial bundles for the Court.

Handling payments received by the LSU by recording, logging onto the system and notifying finance cashiers.

Sending of instructions to AXA’s legal motor panel.

Managing all unit inbound and outbound post volumes.

Ordering of general stationary, printer toners and other general office stock.

Dealing with reception duties including signing in visitors, receiving deliveries and taking boardroom bookings.

Managing incoming phone calls on behalf of the Litigation teams.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home at our Gloucester office, moving to three days a week (60%) in the future. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.

Your skills & experience:

• Previous experience in administration.
• Good working knowledge of Word, Excel and Outlook.
• Basic Understanding of litigation.
  
  
  

Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to saraya.cussons@axa-uk.co.uk.

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.