Logistics Administrator

Sunspel is an authentic British clothing brand with a textile’s heritage going back 150 years. The company originated as a manufacturer of jersey underwear and boxer shorts, and still runs its original UK factory in Long Eaton, Nottingham producing finest quality cotton T-Shirts. The brand now extends to a full range of wardrobe essentials from shirting to outerwear, with exceptional quality and stylish, simple design at its core.

Job Purpose

The Logistics Administrator plays a key role in ensuring efficient and cost-effective transport and logistics operations. This role requires close collaboration with brokers, transport providers, internal stakeholders, and external partners to manage ad-hoc freight needs, track carrier performance, handle claims, and support continuous improvement across logistics processes.

Key Responsibilities

• Freight Coordination:

Work collaboratively with all current brokers and transport providers to quote and coordinate all ad-hoc logistics requirements. This includes new store deliveries, furniture shipments (stores and warehouse), and any other urgent or non-standard transport needs, ensuring time- and cost-efficiency.

• Claims Management:

Manage the lost parcel and damaged goods claims process. Ensure timely submission and resolution of claims, securing reimbursement in line with carrier service agreements.

• Carrier Performance Monitoring:

Monitor and report on the performance of all freight and small parcel carriers across all regions. Track KPIs such as on-time delivery, service failures, and costs.

• Tariff Classification:

Confirm and assign correct tariff codes for all new products in both the UK and US markets to ensure customs compliance and efficient import/export operations.

• Carrier Market Scanning:

Conduct regular market analysis to identify potential new carrier partners. Make data-driven recommendations for service improvements and cost savings.

• Consolidation Movements Management:

Manage factory consolidation shipments from origin to delivery points, including movements from EU to UK and EU to US. Coordinate closely with suppliers, freight forwarders, and internal teams.

• Query Resolution:

Act as the primary point of contact for resolving all transport-related queries, both internally and externally, ensuring timely and effective communication.

• Express Service Oversight:

Monitor usage of express delivery services and ensure that the most cost-effective service is selected without compromising delivery requirements.

• Packaging Logistics:

Manage all transport requirements related to packaging materials, ensuring timely delivery to relevant locations while optimizing costs.

Qualifications & Experience

• Proven experience in a logistics, supply chain, or transport coordination role
• Strong understanding of freight forwarding, parcel delivery, and customs processes
• Familiarity with tariff codes and international trade compliance (UK & US)
• Experience working with brokers and third-party logistics providers
• Excellent organizational and communication skills
• Proficient in Microsoft Excel and logistics/ERP systems
• Ability to analyse data and prepare clear reports

Key Competencies

• Attention to detail and accuracy

This is a full time onsite role based at our Long Eaton site.

 To apply, please email a copy of your CV to recruitment@sunspel.com