Macmillan Uro - Oncology Health Care Support Worker

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

A unique opportunity has arisen within the Urology Department at Aneurin Bevan University Health Board for a Uro - Oncology Health Care Support Worker band 4. The successful post holder will help co-ordinate and fully support the smooth running of the Uro - oncology Services. This post will be extremely busy, quite diverse and will be very demanding but satisfying. The post holder will be expected to work alongside and in partnership with a multi disciplinary team and will be central to the smooth running of the Service.

Main duties of the job

The post-holder will be responsible for supporting the work of the Uro-Oncology Clinical Nurse Specialists and providing a point of contact for patients and professionals. Triage incoming calls, provide basic telephone advice and refer on or sign-post to other sources of support.

Coordinate the necessary assessments, appointments or investigations.

The post holder will act as a point of contact for the service and will liaise with all members of the multi-disciplinary team on various organisational aspect of patients care.

The post-holder will provide practical support to the smooth running of the Clinics as appropriate.

The post- holder will be responsible for providing the communication, co-ordination and administrative support necessary in the setting up of a Urology cancer patients support group.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Skills and Ability

Essential criteria

• Clinical assessment and catheter care
• Venepuncture skills
• IT skills
• Able to use own initiative
• Effective organisation skills
• Ability to communicate both verbally and non-verbally on a daily basis with people at all levels
• Practical problem solving skills
• Ability to work within a team
• Accurate written communication of information
• Ability to prioritise own workload
  
  

Knowledge and Experience

Essential criteria

• Relevant health or social care experience at AFC Band 3 or equivalent
• Knowledge of relevant cancer treatments, interventions and terminology
• Experience of multi-professional working
• Experience in the use of data management
• Evidence of good communications skills
• Understanding of person-centred care
• Understanding of the health and social care environment
• Experience of coach/teaching patients and carers
  
  

Desirable criteria

• Understanding of Macmillan Cancer Support and its role across the UK.
• Experience in coordinating a patient workload
• Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
  
  

Qualifications And Education

Essential criteria

• GCSE English Language and Mathematics (Grades A-C) or equivalent
• NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
  
  

Desirable criteria

• Evidence of continued role development
• Willingness to undertake Macmillan learning and development courses
• Coaching or teaching qualification