Make Ready Assistant Manager

Isleworth, England, United Kingdom

8/13/2025

• The post holder for this role will be responsible for supporting and assisting the Sector Manager to manage the make ready teams across the sector. They will help to oversee the delivery customer focused and time critical services in support of front line clinical service throughout their respective sector footprint.
• They will supervise the operational delivery of Make Ready within their respective sector driving improvements and supporting staff in accordance with Trust values and behaviours.
• The purpose of this role is to lead and manage the make ready sector team for the make ready department; including leading on statutory compliance and supporting the senior managers to ensuring the provision of an efficient and effective make ready services delivery.
• Under the direction of the sector manager the post holder will cascade objectives to their team via appraisals, setting goals that need to be achieved and undertaking continuous review of compliance against objectives and Key Performance Indices for their team to meet the strategic plan and goals.
  
  

The post holder will follow plans to ensure that operational vehicles are checked, cleaned and stocked and are correctly located for start of shift in accordance with all standards and procedures.

• The post holder will hold responsibility for management, collection, collation, analysis and presentation of compliance and make ready service delivery information and data. Works including CQC framework , IPC standards, heath and safety responsibility , Datix investigation , statutory training are completed in time and in accordance with the policy , legislation and regulation requirements.
• Manage projects works up to the value of £1m, including assiting the sector manager managing the budget, full programme of works, from start to completion and within the agreed budget.
• Attend group meetings in relation to significant make ready issues on behalf of the department.
• Attend ADO’s sector meetings in relation to significant make ready service delivery issues on behalf of make ready
• To provide effective professional project and services delivery coordination and administration support. The post holder will assist senior manager / sector Managers with their duties and the overall team as required to ensure the effective delivery of the services .
• Work with key stakeholders to develop requirements for make ready , and liaise with relevant departments to ensure delivery against agreed expectations
• Lead on matters pertaining to Freedom of Information requests for make ready and liaise with the team as required to meet the required deadline for submission.
  
  

Our Vision Is To Deliver Outstanding Emergency And Urgent Care Whenever And Wherever Needed For Everyone In London, 24/7, 365 Days a Year. Our Strategy 2023-2028 Outlines How We Plan To Achieve This, And Is Centred Upon Three Missions Focused On

• Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London – using our unique pan-London position to contribute to improving the health of the capital.
  
  

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

For further details / informal visits contact: Name: Georgia Thomas Job title: Operational Delivery Manager North Email address: [email protected] Telephone number: 07771564169