Manager

Trade Counter Manager.

In this position, you will play a key role in the sale of our full range of building materials and plumbing and heating supplies products therefore previous sales experience in a similar role within a builder’s or plumber’s merchant environment is essential.

Responsibilities and Duties

• Providing quotations for customers
• Dealing with customers both face to face and over the telephone
• Giving excellent customer service and sound product advice
• Taking a proactive approach to building and plumbing/heating product sales, using every opportunity to make or increase a sale.
• Use a customer relationship management system.
• Generate new business with existing and new customers.
• Upsell and gap analysis on existing customers.
• Cold calling
• Lead qualifying.
• Quote follow up.
• Promoting new products via face to face and via social media channels

(live videos and enthusiastic camera work will be part of promoting our branch too).

• Good front of house manner with a welcoming personality is a must
• Arrange trade days, promotions and work on promoting collections and web sales of all light side products

Qualifications and Skills

• Motivated, energetic, enthusiastic, self-driven, positive attitude
• Sound building supplies knowledge is required.
• Previous sales experience in a builders or plumber’s merchant environment is a necessity.
• Confident dealing with customers
• The ability to build great customer relationships.
• A good telephone manner, excellent communication, and interpersonal skills.
• Computer literate.

Benefits

In return, you can be a part of one of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:

• A competitive pay package.
• Generous discretionary bonus scheme.
• People orientated culture.
• Substantial staff discounts.
• Training and development opportunities.
• Holiday scheme which rewards length of service.
• Perkbox discounts
• Contributory pension scheme
• Performance related bonus
• Financial Planning Support
• Cycle to work scheme.
• Free parking
• Enhanced Maternity
• Enhanced Paternity
• Substantial Employee Discount
• Employee Assistance Programme
• Mental Health Support

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!