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Job Description
Join our Bournemouth based Client Service Representative team!
Do you have experience with buy-side clients and would like to utilise your communication skills? Then you found the right position!
As a Margin and Collateral Analyst within our Collateral Services team, you will play a crucial role in mitigating counterparty risk. You will monitor and collect collateral for our trading businesses, make independent decisions, and build relationships with our priority buy-side clients and internal partners. This role offers the opportunity to work in a controlled environment, where your judgment and decision-making skills will be highly valued.
Job Responsibilities
- Interacts with customers, generating collateral statements and sending calls to clients for both standard and non-standard agreements
- Answers incoming collateral calls sent by clients comparing them to JP Morgan's exposure
- Agrees on the amount and type of collateral to be moved. I.e. Cash or securities; follow up on any counterparty fails
- Provides timely resolution of incoming queries regarding a client’s portfolio, escalation of issues, reconciliation and dispute resolution with regards to disputes or credit sensitive customers
- Ensures accuracy when processing and approving daily BAU
- Acts on agreement of coupons due on securities held as collateral & processing of month end tasks including the agreement of interest on any cash collateral held/delivered
- Identifies areas for improving process quality, control and productivity
Required Qualifications, Capabilities, And Skills
- External Client services experience, or similar experience interacting with senior/demanding internal clients with strong client communication skills and an strong ability to build client relationships
- High level of accuracy and attention to detail is required with an ability to work with minimal supervision and in a methodical and organized manner and to follow procedures.
- Must be highly numerate with good keyboard and core system (Outlook, Excel, and Word) skills
- Ability to work as part of a team and be flexible during busy periods such as month end & self motivated and flexible approach to working hours
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
