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Job Overview
This is an exciting opportunity to join the Integrated Discharge Service (IDS) as IDS Matron/Service Manager on a full time basis (37.5hrs/week). This is a key leadership role within our dynamic and expanding service, offering the chance to make a significant impact on patient care and discharge processes across the Trust.
You will provide clinical and professional managerial leadership to the IDS, leading patient discharge daily and change management projects across the hospital. Working from our Transfer of Care Hub, you'll support our team of 5 IDS Operational Leads and wider service, ensuring quality, safety, and improved patient flow.
The IDS has experienced significant growth to meet increasing demands, and this senior role is central to our continued development and success. You'll be visible and accessible across the trust, acting as a role model while supporting patients, carers and staff. You'll ensure Trust policies are followed, implement robust governance systems, and communicate effectively with all levels of staff both internally and externally.
This role offers tremendous potential for an experienced leader to shape the future of discharge services within an innovative, collaborative team that is making a real difference to patient care and experience across the system.
Please See The Additional Information Document For More Details.
Main duties of the job
- Line management and supervision for a team of 5 IDS Operational Leads
- Escalation point for clinical and HR situations from the Operational Leads
- Training, development, support for the Operational Leads
- Assurance on behalf of IDS that discharge delays are appropriately and effectively managed across the Trust
- Input into strategic decisions that influence IDS
- Day-to-day operational alignment of the IDS teams and staff groups
- Day-to-day operational implementation of strategic plans for the IDS
- Complaint oversight and assurance on behalf of IDS
- Ensuring that the IDS are closely linked with the other partners in the Transfer of Care Hub and benefits are being realised
- Deputising for the Head of Integrated Discharge and the Associate Director for Integrated Discharge where required
- Input into Discharge to Assess programme work that involves the IDS, and attendance where necessary at system working groups and meetings
- Leading patient escalation meetings on behalf of the IDS and NBT
Please see the additional information document
Working for our organisation
Please See The Additional Information Document.
NBT Cares. It’s a very simple statement; one which epitomises how everybody across our organisation goes the extra mile to ensure our patients get the best possible care.
NBT Cares is also an acronym, standing for caring, ambitious, r
espectful and supportive – our organisational values.
And our NBT Cares values are underpinned by our positive behaviours framework – a framework that provides clear guidance on how colleagues can work with one another in a constructive and supportive way.
Detailed Job Description And Main Responsibilities
Please see the attached job description and person specification for comprehensive details of the role requirements and responsibilities.
Person specification
Education & Qualifications
Essential criteria
- Current NMC/HCPC/Social Work England Registration
- Degree Level academic qualification or Equivalent in relevant field
Desirable criteria
- Postgraduate clinical specialism and/or leadership/management qualification
Experience
Essential criteria
- Minimum 5 years post-graduate experience
- Over 2 years leading a clinical service/team
- Evidence of collaborative working and network maintenance
- Evidence of managing complex/difficult situations
Desirable criteria
- Experience leading teams in an Integrated Discharge Service or similar structure
- Experience leading change projects
Knowledge & Skills
Essential criteria
- Have specialist knowledge of and ability to advise on the system approach to discharge management/processes
- Good understanding of relevant legislation and statutory guidance
- Ability to role model and lead collaboration across boundaries
- Ability to assess, analyse and act on data to achieve change
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
