Medical Secretary and Ward Clerk (Dual Role)

CompanyCygnet

LocationCoventry, England, United Kingdom

Posted At1/13/2026

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Occupation Type

Records clerks and assistants

Occupation Code Skill LevelIneligible

Sponsorship EligibilityIneligible for Sponsorship

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Description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a friendly, professional Secretary, for a Medical Secretary and Ward Clerk dual role, with a passion for making a difference to others.

You’ll be working 40 hours per week (Monday to Friday 09:00am to 17:00pm) at Cygnet Joyce Parker Hospital, helping ensure the smooth and safe management of our care.

Cygnet Joyce Parker Hospital is our emergency mental health hospital in Coventry. The service supports adults across three wards to move as quickly and safely as possible to the most appropriate and least restrictive environment for them.

Brook Ward is Cygnet Joyce Parker Hospital’s emergency 16-bed acute inpatient service for men. The ward can accept service users on an informal basis and also those detained under the Mental Health Act.

Your day-to-day…

Assist clinical staff in ward administration
Ensuring accurate recording & circulation of information
File all patient case notes & conduct regular audits to ensure all paperwork is up to date

Complete all ward filing in line with Cygnet policies

Answer telephone, cover reception & undertake other administrative duties as required

Ensure that reports are submitted on time & that care plans are accurate & up to date

Provide a high standard of secretarial support to members of the medical team

Maintain a good working relationship with clinicians & caring professionals

Attend & take minutes at a variety of clinical meetings, hearings & tribunals

Produce high quality admission & discharge summaries & tribunal reports

Type minutes, care plan approach reports & care plan outcomes

Create & maintain patient records & paper files

Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? We’ll offer you…

£28,260 per year
Strong career progression opportunities
Expert supervision & support
Pension scheme
“Cycle to work” scheme & employee discount saving

You are…

Experienced in administration in a fast-paced hospital environment

Organised, diligent & can strictly adhere to processes & procedures

Knowledgeable of mental health & patient confidentiality issues

Skilled at inputting, pulling & analysing data using Microsoft Excel

Proficient in Microsoft Word, PowerPoint, etc

An excellent verbal & written communicator with strong interpersonal skills

Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply