Care Quality Commission

Mental Health Act Reviewer, National Operations

Company
Location
Greater Lincoln Area, United Kingdom
Posted At
8/11/2025
Description
East Midlands (England), North West England

Job Summary

Make a difference

Every role at CQC contributes to our mission, if you’re looking for a new role in Mental Health that gives a true sense of meaning and purpose then you’ve found it! As a Mental Health Act Reviewer, you will have an opportunity to use your knowledge of the MHA and the Code of Practice and experience of the care and treatment of detained patients.

Picture this

Imagine being part of a team undertaking Mental Heath Act monitoring activity across your geographical area.

In the last year as a Mental Health Act Reviewer, you might have:

Developed and delivered an individual MHA monitoring plan which details activities, timelines and priorities

Managed a portfolio, escalating risks and issues as appropriate.

Job Description

The role

You’ll be key in helping us deliver our work. In this role, you’ll:

Work closely with your regional colleagues, working flexibly to monitor the use of the MHA to highlight the experiences of people detained under the MHA

Contribute MHA expertise to the Inspection programme to make sure they meet fundamental standards of quality and safety.

Show Us

We’ll be looking for the following skills, knowledge and experience in your application form:

You’ll have experience of working in or with inpatient mental health services

You’ll have in-depth knowledge and working understanding of the MHA and the Code of Practice

You’ll have a passion and commitment to improve the experience of detained patients.

The role

You’ll be key in helping us deliver our work. In this role, you’ll:

Work closely with your regional colleagues, working flexibly to monitor the use of the MHA to highlight the experiences of people detained under the MHA

Contribute MHA expertise to the Inspection programme to make sure they meet fundamental standards of quality and safety.

Show Us

We’ll be looking for the following skills, knowledge and experience in your application form:

You’ll have experience of working in or with inpatient mental health services

You’ll have in-depth knowledge and working understanding of the MHA and the Code of Practice

You’ll have a passion and commitment to improve the experience of detained patients.

Person specification

Summary Of Role Scope

Undertakes Mental Health Act (MHA) monitoring activity across the relevant geographical area.

Acts as an MHA specialist on inspection visits.

Responsible for the ongoing management of an allocated portfolio and ensuring records are regularly updated.

Works within the inspection team but also acts autonomously.

Builds and maintains strong working relationships both internally and externally.

Contributes MHA expertise to the inspection programme to make sure they meet fundamental standards of quality and safety.

Considers complaints pertaining to detained patients and manages accordingly.

Responds to the review of deaths of detained patients as directed by the agreed methodology.

Demonstrates and embeds CQC vision, objectives and values.

Person Specification

Essential Criteria:

In depth knowledge and working understanding of the Mental Health Act.

Proven track record in talking with detained patients.

Experience of using analytical information and robust evidence to inform decisions against a risk-based methodology and evidence gathering and synthesis.

Experience of operating in a professional autonomous and risk based decision-making environment.

Excellent communication skills, both written and oral and has the ability to tailor information and presentation depending upon audience’s needs.

Experience in managing conflict and articulating coherent rationales for action.

IT Literate with a thorough understanding of all Microsoft IT packages and experience of using complex databases.

Stakeholder engagement skills and ability to build relationships with people at all levels of seniority.

  • The Benefits

We Offer a Wide Range Of benefits, Including:

  • Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
  • Training and development opportunities.
  • Wellbeing initiatives, such as gym discounts and meditation.
  • NHS pension scheme, with around 14% employer contribution.
  • Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Selection process details

tbc

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

Recruitment team

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Mental Health Act Reviewer, National Operations | Care Quality Commission | Hunt UK Visa Sponsors