Service Administrator
Location: Brook House, Chorley
Salary: £18,345.60 - £22,464 per annum / £12.60 - £13.50 per hour dependent on hours and experience
Hours: Part-time, 28-32 hours per week over 5 days. Working pattern is flexible and agreed at interview but fixed once set.
Active Pathways is seeking a dedicated and compassionate
Administrator to join
Brook House in Chorley. This role is a fantastic opportunity to be an integral part of a team committed to improving the quality of life for individuals with
complex mental health needs. As an Administrator, you will play a crucial role in providing high-quality HR, secretarial, and administrative support. You will help ensure our services run smoothly, contributing to the positive impact we make in the community.
This role is based in a
mental health supported living setting, where residents may present with complex needs and challenging behaviours. We’re looking for someone who is
emotionally resilient,
non-judgemental, and able to build
strong working relationships with both clinical teams and external professionals.
The Best Bits
- Extra paid day off every year for your birthday
- Annual leave starts at the statutory minimum, with extra days rewarded at 2 and 5 years’ service
- Refer a Friend scheme - earn up to £500 per referral
- Health Cash Plan - covers dental, optical, virtual GP, counselling, and includes discounted gym membership
As a Administrator, you will:
- Manage aspects of site HR administration, including record-keeping, and KPI tracking
- Provide administrative support for staff matters, such as disciplinary and grievance meetings, including minute taking
- Handle finance tasks like purchase orders, invoices, petty cash, stationery, and monthly returns
- Support Health & Safety processes, ensuring digital systems and compliance records are up to date
- Deliver high-quality secretarial support, including minute taking, report preparation, and document circulation
- Coordinate CPA meetings, from scheduling and documentation to final distribution and filing
- Assist with continuous service improvement projects
- Maintain compliance with governance calendars and audit actions
What We’re Looking For:
- Strong, confident communicator with a proactive, organised approach
- Minimum of 1 year of experience in a busy admin role
- Experience working in a healthcare, mental health or social care setting is a big advantage
- Excellent IT skills, including confidence with Microsoft Office and digital databases
- High attention to detail and ability to maintain confidentiality
- Ability to stay calm and professional in a fast-paced environment
- Flexible and adaptable - a team player with the initiative to work independently
- A genuine interest in making a difference in mental health rehabilitation
- A full driving licence and access to your own vehicle
About The Service
Brook House is a 13-bed supported living service providing person-centred support for individuals with mental health needs, learning disabilities, and/or autism. With 24-hour staffing and a passionate multi-disciplinary team, Brook House helps residents build independence and work towards recovery.
Our Core Benefits
- Supportive and friendly team environment with ongoing training and development
- Workplace pension scheme
- Funded Professional Membership - where relevant to your role
- Career Development - structured support through our Your Pathway, Your Future development programme
- Free Blue Light Card membership
- Free enhanced DBS checks, on-site parking, and lunch (for site-based roles)
About Active Pathways
Active Pathways Ltd has been providing mental health, learning disability and rehabilitation services across Lancashire and Yorkshire for over 20 years. We are dedicated to delivering recovery-focused services in safe, innovative, and inspiring environments.
With a people-first culture, our work is recognised through our
Investors in People Gold Accreditation and strong CQC ratings.
We are an Equal Opportunity Employer and welcome applications from all backgrounds. If you need any adjustments during the recruitment process, please let us know - we want you to feel supported to be at your best.
If this sounds like the next step you’ve been looking for, we’d love to hear from you.
Apply today - we may close applications early once sufficient interest is received.
- While this day may not always fall on your exact birthday due to service needs or non-working days, you can take it anytime within three months of your birthday.
