Mixed Methods User Researcher
Company
Location
Harrow, England, United Kingdom
Posted At
8/14/2025
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Description
Overview
This is a hybrid role working from home and either of our office in London or Leicester.
Home. There’s no place like it.
And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And we’ve crafted a workplace that feels just as welcoming – where you can bring your ideas, be yourself, and feel right at home.
You’ll play a key role in shaping our app experience by uncovering user needs, behaviours, and pain points through a mix of methods—from in-depth interviews to behavioural analytics.
Reporting to the Principal User Researcher, you will be part of a growing UX Research function, embedded in the wider Product & UX Team and working closely with a variety of teams and stakeholders across the business.
This is a hybrid role working from home and either of our office in London or Leicester.
Home. There’s no place like it.
And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And we’ve crafted a workplace that feels just as welcoming – where you can bring your ideas, be yourself, and feel right at home.
You’ll play a key role in shaping our app experience by uncovering user needs, behaviours, and pain points through a mix of methods—from in-depth interviews to behavioural analytics.
Reporting to the Principal User Researcher, you will be part of a growing UX Research function, embedded in the wider Product & UX Team and working closely with a variety of teams and stakeholders across the business.
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