Mobile Facilities Manager - NW London and Home Counties

Overview

Our Story

Our small Canadian-born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organisation. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives. In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact.

Why Work for Us:

We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. Your gender, religion and race are all highly respected, but are less important to us than your ability to step up and change the game. We provide you with a place where you can do just that, with like-minded people. Collaboration is embedded in the way we work – our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth. Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business and inspires and allows anyone to become a Principal. This role carries voting rights, so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent from the industry.

Responsibilities

Overall remit:

• To manage FM services (Hard and Soft) on a portfolio of properties for various clients. (Retail, Leisure, Service and Office)
• To adopt full accountability for FM service delivery
• To manage the Supply chain effectively to deliver against contracted SLA’s.
• To ensure 100% compliance in respect of Health and Safety and Statutory Legislation
• To drive continuous improvement in service levels
• To participate in all relevant operational initiatives
• To own the PPM regimes across the portfolio allocated to you and delivered by the supply chain ensuring the CAFM system is kept up to date and accurate by the Avison Young Service Desk team.
  
  
  

Duties, responsibilities and accountabilities:

• To undertake Health and Safety compliance and general building / site inspections (at a frequency determined by the RFM) and promote a safe and healthy working environment, ensuring that contractors provide the relevant information and operate to the relevant safe systems of work for all reactive, planned and ad hoc quoted works.
• Ensure all quoted works delivered are fit for purpose and provide value for money.

Promote good relationships with client contacts and site personnel and project a professional image of Avison Young.

Work proactively to ensure that the requisite standards for all contracts procured in the management and delivery of FM services are delivered to an appropriate standard that meets client expectations.

Monitor monthly repairs and maintenance works and budget expenditure for your client sites.

Assist in the development of any maintenance strategy and best practice initiatives.

Provide the interface between the client and internal and external service providers.

To ensure availability on an ad -hoc basis to attend meetings at the discretion of the Regional FM.

Carry out any other duties as requested.

No job description can fully represent every issue which may arise within the post and the post holder is expected to carry out other duties from time to time that are broadly consistent with those in this job description.

Qualifications

• Full Driving Licence
• Ability to work to tight deadlines
• Problem solving abilities
• Ability to deal with high volumes of work and prioritise accordingly

Excellent communication skills

Working knowledge of Word and Excel

Ability to work with minimal supervision

Good work ethic with an energetic approach

Ability to work as part of a team and contribute in a positive manner to the overall performance of the team

Flexibility and commitment to completing the task in hand

Enthusiasm for progression

Degree level education or equivalent

IOSH Qualification

Equal Opportunities

At Avison Young, we’ve always put people at the heart of what we do.

In the last few years, we’ve increased the diversity at our board, leadership and Principal levels. Avison Young stands out for our commitment to empowering women. In addition to increasing the number of women on our board and in our leadership ranks, our internal Women’s Network of more than 500 members come together for networking and learning, and advise the business on strategies for promoting access, opportunity and inclusion in our industry.

Our global DEI steering committee shapes our strategy to continue to increase industry access for underrepresented groups and accelerating initiatives led by our employee resource groups, including our Women’s Network, Black Professionals and LGBTQ+ groups. In addition to leading global initiatives, the steering committee’s work examines our policies and practices, creating accountability for results and communicating progress to our executive leadership, our clients and our communities.

Our culture is underpinned by our approach to diversity, inclusion, and well-being. We are committed to building an inclusive culture that:

• empowers all our employees to thrive,

reflects all backgrounds and talents,

allows individuals to be successful and feel a sense of belonging,

and foster a workplace that is supported, inclusive and has a strong sense of community between colleagues.

Avison Young is an equal opportunity employer and is committed to treating all its employees and job applicants equitably. This includes implementing deliberate strategies that advance underrepresented communities in commercial real estate careers.

As a Disability Confident Employer, we are committed to removing any obstacles to inclusion. If you need any adjustments to support your application or any part of the recruitment process, such as information in alternative formats or special requirements to access our buildings, or you are eligible under the Disability Confident Scheme please contact us at careers.uk@avisonyoung.com and we will do everything we can to help.

We are committed to inclusion in our hiring processes, and we want to give everyone a chance to show what they can bring to our organisation. If you are not sure that you have all the skills in the person specification, please still apply. We value passion and potential in our employees, so it would be great to hear from you and why you would suit this position.

Some of our roles may be remote and some roles may be specific to our offices, but you will need to confirm you have the right to work in the UK.