Salary: £24,739 - £29,055 per annum pro rata
Location: Nottingham
Hours: 28 Hours
Closing Date: 03/08/2025 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in a month at 23:59 BST.
The Vacancy
We are seeking a dedicated Multi-Site Services Officer to join our team and provide a comprehensive caretaking service to residents of NCHA and other landlords. In this role, you will play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants.
Responsibilities
Please see the role profile for a more detailed overview of the responsibilities for the role. As well as diagnosing basic repairs and assessing repair work, you would be expected to:
- Report emergency repairs and carry out minor repairs and limited decorative work
- Liaise with our repairs department to progress major repair works and arrange access for contractors
- Maintain security and upkeep of all properties, reporting concerns promptly
- Monitor for indications of abandonment, anti-social behaviour, and fly tipping
- Signpost tenants to appropriate services and sources of advice
- Monitor the work of cleaning and grounds maintenance contractors
- Conduct regular health and safety inspections and report any risks or repairs required
Requirements
We're looking for someone who knows their way around maintenance and repairs, and is comfortable using the tools and equipment that come with the job. It's important that you’ve got a good grasp of Health and Safety rules and have some background in caretaking or a similar role. Plus, you should be tech-savvy enough to handle basic gadgets like iPads, smartphones, and emails for reporting. Experience in keeping an eye on contractors' work and giving them feedback is a big plus. And of course, you’ve got to be great at managing your time and sticking to procedures and instructions.
Benefits
Joining our team means enjoying the freedom working independently, making positive changes in the lives of our customers. You'll have the flexibility of traveling around, never stuck in one place or the same office. Every day brings new challenges, and you'll be responsible for everything in your area, providing tenants with a familiar face to rely on for assistance.
28 hours per week over four 7 hour days, Mon & Fri essential working days. Flexible working hours of 7 hours per day between 08:30 - 18:30
If you're passionate about making a difference in your community and have the skills and experience we're looking for, we'd love to hear from you. Interviews will be held in Clifton, Nottingham on August 11 2025.
NCHA was officially ranked as one of the UK’s best places to work? This year, we are very proud to have ranked as the 41st UK’s Best Workplace™ by Great Place to Work UK.
NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read
our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Documents
Helping Our Customers - DownloadEquality Diversity and Inclusion Strategy - DownloadRole Profile - Download
