Modern Management Consultant - Digital Experience

Life on the team

• UK Wide
• Hybrid working
• Competitive Salary + Car

At Computacenter, our Workplace Practice is at the forefront of transforming the digital employee experience for some of the world’s leading organisations. As a Modern Management Consultant, you’ll be part of our End User Computing (EUC) team, specialising in digital experience and modern management technologies that empower productivity, security, and efficiency.

This is a highly client-facing role where you’ll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. You’ll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered — all while growing your own skills in a fast-moving and innovative field.

What you'll do

• Design, implement, and configure modern management solutions at enterprise scale
• Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases)
• Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution
• Contribute to governance, service reporting, customer reviews, and the resolution of escalations
• Recommend and deliver automations, remote actions, and root-cause fixes where appropriate
• Provide technical leadership, guiding colleagues and service partners towards continuous improvement
• Stay ahead of industry trends, certifications, and emerging technologies to deliver best-in-class consultancy
• Share lessons learned and opportunities for value creation across Computacenter accounts

What you'll need

• Strong experience with modern endpoint technologies: Windows 11, Entra ID, Configuration Manager, Conditional Access, WDAC, Apple Business Manager, Knox Mobile Enrollment
• Expertise in end-user analytics tools such as Systrack or Nexthink
• Proven knowledge of Autopilot and image creation processes (task sequences)
• Experience working with XLAs and measuring end-user sentiment and performance
• Strong scripting skills (e.g., PowerShell) for automation and customisation
• Excellent communication, presentation, and customer engagement skills
• Ability to work independently, manage multiple tasks, and solve problems effectively
• Strong stakeholder management and project delivery skills

Desired skills

• Knowledge of Microsoft Defender XDR suite (Defender for Endpoint, Defender for Identity)
• Experience with other MDM technologies (SOTI, Workspace ONE, Samsung Knox, Good)
• Understanding of directory and network services

Help shape the future of modern workplace experiences. Apply today and bring your expertise in digital experience and modern management to Computacenter.