You’ll bring strong organisational skills, a proactive approach and the ability to stay composed under pressure. You communicate clearly, handle sensitive information with absolute discretion, and build positive working relationships with colleagues and the public. You’re confident using digital tools, comfortable managing competing priorities, and committed to delivering high‑quality support. You’ll also have:
- Experience in an administrative or business support role.
- A good understanding of GDPR and the importance of accurate record‑keeping.
- GCSEs in Maths and English, plus an NVQ Level 2 in Business Administration (or equivalent experience).
- A positive, customer‑focused attitude and a willingness to learn new systems and processes.
About us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner
The following film was created by us to communicate our intentions - watch WNC colleagues explain
what DEI means to us