National Account Manager (AMAZON)
L’Oréal UKI is seeking a dynamic, results driven NAM to continue to drive our Amazon business forward. Amazon is a highly strategic customer experiencing dynamic double-digit growth, with an incredible amount of future potential.
In essence, this role is perfect for some motivated, who thrives in a fast-paced environment, and has the get up and go to maximise the incredible scale up and potential this offers.
You Will
Lead a High-Growth, High-Visibility Business:
You’ll proactively work with the multifunctional team to drive a category to deliver overall sales objectives: drive market share, grow turnover and manage the profitability of your category within the L’Oreal Consumer Products Division Amazon business, and always strive for more!
Shape the Amazon Flywheel
Go beyond traditional sales by leveraging Amazon’s ecosystem. You’ll manage commercial spend, optimise stock availability, and activate marketing levers to drive traffic, conversion, and brand presence for your categories.
Stakeholder Influencer
Build and manage strong relationships with internal and external stakeholders, advocating for your category and driving alignment to achieve ambitious goals.
Work with the multifunctional team to constantly identify additional opportunities for your category and brands
Analytical Proficiency
Leverages data analysis and performance metrics (e.g., sell-through rate, conversion rate, stock in trade) to identify trends, diagnose issues, and inform strategic decisions to better drive the business
Drive Operational Excellence
Proactively collaborate with Supply Chain to develop accurate sales forecasts, address inventory discrepancies, and optimise fulfilment processes
Partner with your Finance contact to manage budgets for your category, forecast investment needs, and drive improvements in our commercial processes
- Work in an internal multi-functional team (marketing, supply chain, financial control and digital) to deliver accurate forecasting through data analysis and collaboration with demand and supply teams as well as deliver mid to long term strategy tailor to your retailers' priorities and shoppers
- P&L management with finance, assisting in driving divisional profitability and building plans to budget targets. Owning Balance sheet reviews, Debt clearing, strategies to drive Gross Margin.
- Input into LDB strategy by informing the team of challenges and opportunities within your account
Who You Are
- Relationship Management: Excellent interpersonal skills and the ability to build strong, collaborative relationships with external partners. Ability to effectively influence the strategies and actions of a third-party partner without direct authority.
- Commercial Acumen: Strong analytical and negotiation skills, familiarity with contract terms understanding of how to manage profitability
- Knowledge of Amazon’s ecosystem (optional): Understanding of Amazon dynamics and ecosystem and ability to go beyond traditional sales by leveraging levers to drive traffic, conversion and brand presence.
- Drive, tenacity, and resilience with an ‘anything is possible’ attitude
- Strong organisational and prioritisation skills, with attention to detail
- Work well under pressure
- Strong Communication skills – written and verbal
- Strong influencing skills – ability to demonstrate thought leadership and proactively manage stakeholders
- Ideally experience working with Amazon and/or Ecommerce arena
- Strong analytical and numeracy skills
- Entrepreneurial. Every single day, you spot opportunities to shake things up.
- Super creative. There’s no blueprint for the future. You’ll have to design it.
- Adventurous. L’Oréal is for pioneers. So you’ll embrace challenges and change.
- Only human. You’ll make mistakes sometimes, but you have no fear of failure because you’re smart enough to learn from mistakes.
- Ambitious. You crave success and we’ll support you all the way. That way, we all win.
- Respectful. Whoever you’re talking to, you treat everyone the same.
What We Offer
Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.
Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!
Who We Are
L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.
Being part of the L’Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.’ As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years.
How We Recruit
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
