National Account Manager

London, England, United Kingdom

12/13/2024

NATIONAL ACCOUNT MANAGER – SUPERDRUG

WIMBLEDON

HYBRID WORKING

As a National Account Manager on Superdrug Prestige at COTY you will not only have the opportunity to work on one of the world’s biggest beauty players but also be a part of a fearlessly kind and agile company. You will have full ownership of key brands within the account and work with the cross-functional teams to implement and deliver strong results.

Responsibilities

This role will be responsible for managing brands within Coty’s Luxury Fragrance portfolio with Superdrug. The role offers a huge amount of scope to drive our brands in creative ways with the customer and stretch your Account Manager experience working cross functionally to deliver results. You will report into the Senior National Account Manager.

Your main focus:

Business Planning

• Review Company Reports to build an understanding of customer objectives and direction
• Plan, develop, agree and implement an annual Joint Business Plan with the specified customer, activating contingency plans when necessary.
• Maximise commercial value of consumer insight data & shopper loyalty data
• Agree promotional forecast with Demand Planning to support the achievement of annual Forecasting Accuracy objectives
• Agree monthly promotional support packages with customers including second sites, trade marketing and online support
  
  

Negotiation

• Agree listings for all new products and brands as appropriate
• Negotiate cost price changes with the customer as appropriate
• Submit all cost price change paperwork to the account and internally in an accurate and timely manner
  
  

Forecasting/Supply Chain

• Build contacts with the forecasting and supply chain teams within the customer to work together to manage the most cost effective supply chain delivering all potential operational efficiencies
  
  

Financial Responsibilities

• Manage monthly, quarterly and annual sales forecasts and provide rationale to Sales Controller
• Manage Gross to net controls to optimise profitability
• Manage an investment plan to drive consumer awareness whilst maximising profitability
• Deliver maximum consumer engagement from trade investment
• Control and minimise the detrimental impact of returns on profitability
• Accurately prepare financial accrual requests and implement these with the Commercial team
• Work with the customer and Customer Services to minimise receivables to achieve target Debtor days for the customer
• Authorise all invoices for payment within 7 days of receipt or manage prompt agreement to amend or cancel invoices if raised in error by the customer
  
  

The Prestige team consists of a High Street Director, Customer Business Manager, Senior National Account Manager and a Commercial Assistant. You will work closely with several departments such as Brand Managers, Commercial Excellence Managers, Supply Chain and Finance. You would be joining a team that is vibrant and full of so much personality. We are a team that takes care of each other and love to laugh through the highs and lows. We challenge and support each other in the best way.

YOU ARE A COTY FIT

As an experienced National Account Manager, you like to work collaboratively and build strong relationships, and you get energy from working in a fast-paced, diverse and international environment. Other than that, you:

Operated successfully at NAM level

• Operated successfully at NAM level
• Advanced in: planning & monitoring and analytical skills
• Proficient in: customer/shopper insights, communication & influencing, negotiation & sales management, P&L management, budget planning and customer management
• Communicates effectively & delivering impactful presentations
• Shows a strong sense of individual accountability and able to work with autonomy
• Is a change champion and pioneers new ideas and approaches
• Committed to deliver results and goes after the stretch target
• Has a flexible approach and adapts to challenges and changing priorities as needed
• Makes fast decisions balancing intuition and facts
  
  

Our Benefits

As our NAM some of the benefits you will receive are:

• A salary that matches your knowledge and experience
• A generous pension scheme
• Private Medical Insurance
• Health and wellbeing platforms
  
  

RECRUITMENT PROCESS

• A telephone/online introductory meeting follows.
• A first online/in-person interview
• A second interview
• You will receive a proposal with the terms of employment.
  
  

About Coty

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!