Responsible for taking emergency referral calls from District General Hospitals and coordinating multi-disciplinary conference calls for the NWTS team. The post will support the NWTS critical care team completing administrative duties as and when requested, ensuring data is handled in a timely manner, and effective communication within the NWTS team and external teams/organisations.
Accurate recording of telephone referrals/messages using knowledge of Microsoft Office, Administration skills and medical terminology. Ensure that all information is forwarded to the relevant retrieval team member within the required timeframe.
To deal with incoming and outgoing mail and email communication.
To provide a reception service and deal with enquiries by both internal and external agencies.
To process ordering, storage and distribution of clinical, non-clinical and stationary supplies for the service.
To ensure all Data entry is accurate and up-to-date, producing queries and retrieving data as necessary, including NWTS Database and PICA Net.
To carry out daily tasks as assigned to the Administrators by the Administrator Manager.
To support and assist facilitate in the organisation of any Training events or Conferences organised by the NWTS Service.
To assist in keeping the NWTS Website accurate and up-to-date.
To carry out any other tasks as deemed appropriate to the role where required.
To be responsible for personal Projects as assigned by the Line Manager or Clinical Nurse Manager.
To assist clinical staff in preparation of Audit documentation and correspondence, using Microsoft Word / Excel / Access, ensuring that all policies and procedures are adhered to.
Take minutes and arrange minutes.
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.
For further details / informal visits contact: Name: Daniel McGrath Job title: Assistant Operational Manager Email address: daniel.mcgrath@mft.nhs.uk Telephone number: 01925853550
