Office Administrator

Virax Biolabs UK Ltd is an innovative biotechnology company focused on immune-response detection technologies. The company is developing its flagship ViraxImmune™ profiling platform, aimed at supporting the development of in vitro diagnostic (IVD) assays for chronic and post-infectious conditions, including Long Covid, Lyme disease and ME/CFS. In parallel, Virax Biolabs is expanding ImmuneSelect, a portfolio of products and services supporting immunology and clinical research.

We are recruiting an Office Administrator to join our team based at BioCity Glasgow. This is a varied and fast-paced role supporting day-to-day operations across the office, customer coordination, laboratory logistics, and internal administration. The successful candidate will be highly organised, proactive, and comfortable working across multiple priorities. Discretion and confidentiality are essential for this role.

Key Responsibilities:

Administration & Office Support

• Provide general office administration and day-to-day support to the wider team.
• Manage calendars, meeting room bookings, internal scheduling, and travel arrangements.

Customer, Logistics & Supplier Coordination

• Respond to customer enquiries by email and phone, and route requests to the appropriate internal team member.
• Support customer communications and follow-up, ensuring timely and professional responses.
• Organise shipments for customer orders, including courier booking and shipment tracking.
• Coordinate the collection and shipment of clinical samples (e.g. blood samples from clinics) in line with internal procedures.
• Liaise with external couriers, suppliers, and service providers to ensure smooth operations.
• Book servicing, maintenance, and repairs for laboratory equipment, coordinating access and scheduling with internal teams.
• Obtain quotes, confirm lead times, and track progress with external providers.

Documentation & Confidentiality

• Maintain accurate administrative records, including customer communications, deliveries, and service activities.
• Support internal documentation and filing in line with company procedures.

What your background should look like:

• Proven experience in an office administration, operations coordination, or administrative support role.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Confident communication skills, both written and verbal.
• Comfortable working with customers and external suppliers in a professional manner.
• Proficiency with common tools such as Microsoft Office (Outlook, Word, Excel).
• High attention to detail, reliability, and a proactive approach to problem-solving.

What Virax Biolabs Offers:

• We offer a competitive compensation package, designed to reward performance while supporting long-term growth and flexibility.
• Competitive base salary, aligned with experience
• Performance-based bonus structure
• Employee stock option scheme
• 28 days’ annual leave plus UK bank holidays
• Pension scheme with 6% employer and 2% employee contributions