Office & Property Manager

ROLE OVERVIEW

The Office & Property Manager is responsible for the smooth and professional day-to-day operation of the office while also overseeing the management and coordination of residential properties linked to the CEO. This role combines office management, high-level administrative and PA support, property coordination, and supplier management, ensuring exceptional standards across the office, properties, and guest experience.

The successful candidate will act as a trusted liaison between senior stakeholders, employees, architects, contractors, suppliers, and external partners, maintaining efficiency, discretion, and service excellence at all times.

Works Closely With: PA, CEO, Directors, Finance Team, Research Analysts, and All Employees

KEY RESPONSIBILITIES

Office & Reception Management

• Manage the Reception function, ensuring all calls are answered promptly, professionally, and efficiently.

• Ensure all visitors and guests receive a warm, professional welcome.

• Maintain a consistently well-presented, organised, and professional office environment.

• Act as a central point of contact for office-related queries and coordination.

Property & Estate Management

• Support the effective management of  residential and investment properties of the business

• Liaise closely with the CEO, Estate Management teams, and Maintenance teams.

• Coordinate and liaise with architects, surveyors, and property contractors regarding refurbishments, renovations, and maintenance.

• Monitor contractor performance, timelines, and quality of work.

• Assist with tenancy administration including rent monitoring and tenancy discussions.

• Maintain accurate records of property contracts, documentation, and correspondence.

Administrative & PA Support

• Provide PA support including diary and meeting management to Directors and senior stakeholders.

• Deliver administrative and ad hoc support to Directors, Finance teams, Research Analysts, and employees.

• Prepare correspondence, reports, and documentation as required.

Travel & Logistics

• Organise business travel including flights, hotels, taxis, and transport.

• Coordinate logistics for meetings and events.

• Manage last-minute changes calmly and efficiently.

Catering & Meeting Room Management

• Oversee all in-house and client catering requirements.

• Ensure meeting rooms are booked, prepared, and cleared.

• Ensure catering and refreshments are delivered on time and to a high standard.

Office Environment & Continuous Improvement

• Proactively improve the office environment and guest experience.

• Lead office improvements and workspace enhancements.

• Identify cost-saving initiatives in collaboration with Finance.

Supplier & Procurement Management

• Manage office and property suppliers and contractors.

• Ensure stock levels are maintained.

• Raise Purchase Orders and follow approval processes.

Post & Deliveries

• Manage incoming and outgoing post.

• Arrange couriers when required.

• Ensure secure handling of documents and packages.

KEY SKILLS & EXPERIENCE

• Proven experience in Office and/or Property Management.

• Experience liaising with architects and contractors.

• Strong organisational and communication skills.

• High level of discretion and professionalism.

• Proactive and solutions-focused approach.