Office Support Assistant

The Role

We are seeking a proactive and organised Workplace Assistant to join our People Team. This is a fantastic opportunity for someone early in their career who is passionate about creating an exceptional workplace environment and fostering a positive company culture.

This hybrid role is fundamental to the smooth day-to-day running of our London office, while also playing a crucial part in bringing our company community to life through engaging events and clear communication. You will help support the execution of employee events, communications and recognition initiatives to drive engagement in a hybrid workplace.

Responsibilities

Workplace Coordination

• Act as the first point of contact for all employees and visitors, providing a warm and professional welcome at our front desk.
• Manage incoming calls and correspondence, directing them to the relevant people in a timely manner.
• Ensure the office is always professional, welcoming, and fit for purpose. Proactively identify and implement improvements to the office environment and daily operations.
• Support the seamless onboarding of new hires, including conducting office tours, granting access and communicating welcome announcements.
• Coordinate payments and ensure budget spreadsheets are updated accordingly.

Employee Experience & Communications Coordination

• Support the execution of internal communication plans that promote support the company’s strategy and drive employee engagement.
• Assist with maintaining and updating internal communications channels, including creating content for our digital screens and posting updates on company chat channels for our European employee base.
• Develop, write and build content for the CMS-based intranet. Ensure the content is up-to-date, dynamic with visuals, and user friendly based on site metrics.
• Assist in organising key employee communication forums, ensuring they run smoothly, coordinating logistics (invites, meeting requests, slide decks, etc.) and assisting with stakeholder management.
• Be a champion for the employee community, helping to coordinate a calendar of company events, from social gatherings and celebrations to volunteer days.
• Coordinate office wellness initiatives, such as monthly massages and other perks.
• Support the seamless onboarding of new hires, ensuring they have everything they need for a successful start, including access passes, equipment, and a warm welcome.

The Person

• Highly organised: You can juggle multiple tasks and prioritise effectively with excellent attention to detail.
• An outstanding communicator: You have strong verbal and written communication skills and can build relationships with people at all levels.
• Proactive and reliable: You use your initiative to get things done and can be counted on to see tasks through to completion.
• A team player: You are happy to pitch in and support the wider team with a variety of administrative tasks. You are able to build relationships across the team in a hybrid environment
• Well-presented and professional: You understand the importance of being the face of the company.

Experience

• 1-2 years of experience in an administrative, front-of-house, or team coordination role.
• Experience or a demonstrable interest in events coordination or internal communications.
• Proficient in using Google Workspace(slides, sheets, docs) is a plus
• This role offers a fantastic opportunity to develop a broad range of skills within a supportive and forward-thinking company. If you are passionate about people and creating a great place to work, we would love to hear from you.