Online Trading Manager

Hey! We're Huel, and we're pleased to meet you 👋

Our culture thrives on high performance, and we set the bar high for new Hueligans who join us.

We invite you to read the advert below for our new Online Trading Manager position to understand the role, and explore our 7 Huel values before applying to ensure we have the right working environment for you!

The role

Huel has grown into a global business, with strong D2C, retail, and marketplace channels across international markets. But it all started in the UK—our original market and the foundation of our journey 10 years ago.

As our UK business matures, it is vital that we continue to stay one step ahead of a growing competitor set by giving our Hueligans a best-in-class experience. As we enter this new and exciting phase for our UK business, we are looking for a UK Online Trading Manager to ensure we can deliver our commercial objectives.

You will be responsible for trading the uk.huel.com website; defining commercial activity then aligning business functions on its execution, providing insight and driving actions that improve performance, being ultimately responsible for delivering sales and profit targets all while maximising new customer conversion and LTV

With this being a brand new role for us, it’s a chance for you to come in and really take ownership of our UK digital trading processes and build a name for yourself at Huel! Here’s an insight into your day-to-day:

• Responsible for constantly optimising the customer journey on the UK website and driving improvements to the overall customer experience
• Acts as the go to person for any query related to the performance of the UK market
• Accountable for defining and delivering the market activity plan coordinating the execution across channels. Including marketing campaigns, discounts & product launches
• Responsible for driving the completion of reactive trade actions across teams
• Works hand in hand with the performance marketing, partnerships and supply chain teams to drive efficiency across our cost base
• Leads the agenda and discussion across the weekly and monthly UK trading touchpoints with the Huel SLT
• Works with the Head of Trading & Optimisation to define the UK playbook for growth. Setting the roadmap of trading initiatives to grow revenue, profit, new customer # & repeat rate
• Responsible for creating the benefit cases for UK trading initiatives. Works with Finance to model out activity to ensure profitability
• Responsible for leading on their designated trading vertical at global level (product, profit, retention, UX)
• Responsible for all market forecasting
• Daily phasing
• Monthly consensus planning
• Yearly budgets

What we're looking for in you

This role would be best suited for someone with at least 4 years of experience working within digital trading roles, preferably with experience at a manager level, or experience in a subscription-based business. What's most important to us is that you bring a strong analytical and commercial background.

We’re looking for someone with:

• Leadership - Take full leadership of UK trading processes and actions across the business. Be a role model to the wider team and embody the Huel behaviours
• Excellence - Constantly drive change and positive performance on our website
• Stakeholder Management - Consistently bring stakeholders together to align on approach, take on feedback and define measurements of success
• Accountable - Be highly accountable for trading actions. Don’t be afraid to make mistakes, but acknowledge when something hasn’t worked
• Communication - Confidently and clearly communicate your ideas, plans and results. Accept feedback graciously and provide constructive feedback to support others
• Commercial Awareness Able to back actions with data and logical thought process. Balancing sales, profit and customer experience

What do we offer in return?

We know that at times, our teams face demanding pressures, and exceptional effort deserves meaningful rewards. That's why we've created a world-class perks and benefits program designed to support our Hueligans in achieving their best, both professionally and personally, while celebrating the global impact they're making!

🕖 Hybrid working - We spend Mondays, Tuesdays and Thursdays in the office together. The remaining two days have the option to be worked from home.

🌴 30 days annual leave PLUS bank holidays

🥤 Free Huel to keep you going

🏖️ 2 weeks a year to work remotely from anywhere!

🐾 Dog friendly

🙋 Paid Volunteering Days

🏋️ Free on-site gym with free classes, and we will give you your own nutrition plan

🧘 Free on-site wellness area offering infrared saunas and an ice bath🧘

🧠 Free 1-on-1 therapy provided by Self-Space.

🏥 Private Medical and Health insurance for you and your loved ones, including free life insurance covering up to 4x your salary

⚡ Electric Car Scheme with onsite charging

🚴Cycle to Work Scheme

🤰 Enhanced Family Leave

👪 Workplace Nursery Scheme

🎓 Huel Academy

💸 Paid Employee Referral Scheme

🎉 Biannual events to celebrate success - Have you heard about Huelchella?

We are Hueligans

We know that diversity isn't just important; it’s essential, and it makes us stronger. We're all about embracing our differences, celebrating what makes us unique, and bringing together Hueligans from all walks of life.

Whilst we all share the 7 values of Huel, it’s our individual differences that truly enhance our culture of belonging. We seek out Hueligans from around the world, encouraging authenticity, diverse views, and fresh ideas to create products that our global customers love.

Meet our teams here.