Operational Resilience & Business Services Risk Lead

Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal.

Role purpose

• Oversee and advise the Business Services Function, which covers Operational Resilience, Business Continuity, Disaster Recover, Incident Management (non IT), Third Party and Outsourcers and Change.
• Collaborate effectively with first line to secure buy-in and implement effective oversight as well as ability to recognise and leverage existing mechanisms to help drive improvements
• Support and direct improvements to systems, processes, reporting risk metrics, and technology, as appropriate.
• Apply regulatory and industry knowledge and insights to ensure design effectiveness across all framework activities and where there are gaps, to articulate the risks in terms of how this impacts our important business service, operational resilience and policyholders.
• Produce concise and insightful reporting in a timely manner to tight deadlines
• Respond to regulatory queries when required
• Our Company values are expected to be reflected in the delivery and performance of every role.

Specific accountabilities assigned to the role of Business Change Risk Lead within the Risk function

• Oversee and challenge regular reporting from the Operational Resilience, Third Party and Outsourcing and Change departments as part of the regular CRO report.
• Work with relevant departments to enhance and develop Management Information, Key Performance indicators and Risk Appetite Tolerance Schedules.
• Design and implement an Oversight Framework to include appropriate focus on Change, Operational Resilience and Third-Party Outsourcers to sit within the current ERM and Non-Financial Risk framework.
• Conduct a thorough risk analysis of the effectiveness of Operational Resilience Framework, including a risk paper on the Self-Assessment Board report.
• Conduct regular assessments of the performance of our Third-Party Outsourcers as part of the oversight and advice framework and review the effectiveness of the framework on an annual basis.
• Conduct regular reviews of the Change Portfolio, providing oversight and challenge on progress and approach
• Conduct Deep Dives into areas of high risk, as necessary
• Effectively collaborate with first line including Operational Resilience, Change and Third-Party teams
• Take ownership for their own learning and development in both technical (e.g. data analysis and critical judgement) and non-technical (self-insight and relationship management) skills of Risk.
• Keeps informed of industry trends, market developments, regulatory changes in the public and private sectors, as well as best practices related to Third Party oversight, Operational Resilience and Change by attending industry seminars, reading and sharing relevant published articles.

Knowledge

• Good technical knowledge of regulations regarding Operational Resilience, oversight of Third parties and Change
• Good knowledge of industry best practice regarding Change
• Established knowledge of regulatory reporting
• Good knowledge of the new UK regulatory framework for critical third parties

Experience

• Recognised professional qualifications helpful but not essential
• Change management experience essential, qualifications helpful
• Experience in delivering the activities to ensure resilience is helpful
• Experience in developing and delivering oversight and advice frameworks for Operational Resilience, Third Party oversight and Change functions desired
• Experience working in a corporate or consulting environment, financial services, insurance industry an advantage but not essential.

In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), study support with qualifications, a generous pension scheme and much more.