Operational Resilience & DORA Project Manager

Role Overview:

We are seeking a highly experienced Operational Resilience & DORA Project Manager with a strong background in financial services and transformation/change delivery. The ideal candidate will bring deep expertise in operational resilience frameworks, regulatory compliance (especially DORA), and experience leading end-to-end initiatives that strengthen organisational resilience and third-party risk management.

This role will be instrumental in embedding operational resilience capabilities across the organisation, ensuring alignment with strategic objectives and evolving regulatory requirements, including the EU’s Digital Operational Resilience Act (DORA).

Key Responsibilities:

• Lead and manage operational resilience and DORA-related projects across the full lifecycle – from initiation and planning through to execution, monitoring, and closure.
• Develop and implement operational resilience strategies, frameworks, and operating models within broader change programs.
• Ensure compliance with DORA and other relevant regulations (e.g., FCA/PRA, EBA Outsourcing Guidelines, GDPR), translating regulatory requirements into actionable delivery plans.
• Collaborate with cross-functional teams (Risk, IT, Legal, Compliance, Procurement, Operations) to embed resilience principles and third-party oversight into business processes and transformation initiatives.
• Drive delivery of resilience testing, scenario planning, impact tolerance assessments, and third-party risk controls.
• Manage senior stakeholders and governance forums to report on resilience posture, regulatory readiness, and project milestones.
• Identify and mitigate risks associated with ICT systems, outsourcing arrangements, and third-party dependencies.
• Integrate operational resilience and DORA compliance into enterprise-wide change frameworks and tooling.
• Oversee training, awareness, and communications related to operational resilience and DORA initiatives.

Knowledge & Skills:

• Extensive experience in operational resilience and third-party risk management within the Financial Services sector.
• Strong project management skills with demonstrable experience delivering complex regulatory and transformation programs.
• In-depth knowledge of DORA, operational resilience frameworks, and third-party/vendor risk lifecycle.
• Familiarity with regulatory requirements and risk standards (e.g., ISO 22301, ISO 27001, NIST, COBIT, EBA Guidelines).
• Proven experience managing cross-functional delivery teams and engaging senior stakeholders.
• Excellent problem-solving, communication, and organisational skills.
• Comfortable working in a fast-paced, regulated environment with competing priorities.

Desirable:

• Project Management certifications (e.g., PMP, PRINCE2, Agile, MSP).
• Experience with GRC platforms or resilience tooling (e.g., Archer, ServiceNow, Fusion Framework, ProcessUnity).
• Knowledge of resilience testing methodologies, impact tolerance setting, and ICT risk management under DORA.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a permanent full-time position located in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the United Kingdom is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

· Managed Services

· Consulting & Solutions

· Technology

To know more about Delta Capita and our culture click here: About Us - Our Story (deltacapita.com)