Hargreaves Lansdown

Operational Risk Manager

Company
Location
Bristol, England, United Kingdom
Posted At
8/8/2025
Description

Excited to grow your career?


Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.


We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!


About the role


Hargreaves Lansdown (HL) have an exciting opportunity for an Operational Risk Manager to join the team. As the Operational Risk Manager, you'll be responsible for supporting and challenging the first line across multiple business areas in relation to their ability to identify and mitigate risks associated with key business processes. You will help embed a risk-aware culture at all levels throughout the business to ensure that the first line make informed decisions.


What you'll be doing


  • Assessing effectiveness of internal controls and risk management activity including oversight of Risk Events
  • Support and provide advice with regard to implementation of the Risk Management Framework
  • Assist with the implementation and completion of the Risk & Control Self-Assessment process (RCSA) in the first line.
  • Working with management teams to develop and improve risk management and internal controls
  • Support the first line in understanding and adhering to the Risk Management Framework.
  • Assist in the design of any risk training / coaching for first line stakeholders and provide support where necessary in implementing training
  • Input into projects and change initiatives in an advisory capacity to help ensure that project risks are identified early, and that control requirements are clearly specified and included as part of delivery
  • Delivery of thematic reviews from planning through to reporting
  • Communicate key messages arising from the results of the work carried out to the rest of the Risk team
  • Support the Senior Operational Risk Managers in the production of Monthly risk reporting including Risk Events and Operational risk profile


About you


  • Demonstrable experience in a risk management role, in the financial services industry
  • Accomplished in advising on Risk and Control self assessment work
  • Skilled in risk and control systems
  • Proactive relationship management and influencing skills, with astute emotional intelligence
  • Naturally curious, problem solving mindset, able to balance getting things done with the delicate nature of stakeholder management
  • Engaging and effective communicator, both verbal and written.
  • Able to present complex information in a simple manner, that is audience relevant


Interview process


The interview process for this role will be a one stage interview consisting of competency and technical questions.


Working Schedule


The Operational Risk Manager role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available where there's flexibility for you to work from home and the office.


Salary


The salary for this role is circa £50k depending on experience, plus competitive benefits.


Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.


To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.


What's on offer?


  • Discretionary annual bonus* and annual pay review
  • 25 days* holiday plus bank holidays and 1-day additional Christmas closure
  • Option to purchase an additional 5 days holiday**
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Income Protection and Life insurance (4 x salary core level of cover)
  • Private medical insurance*
  • Health care cash plans - including optical, dental, and out patientcare
  • Health screening programme
  • Help@hand - confidential support including mental health counselling and remote GP
  • Wellhub - unlimited access to fitness providers and wellness coach sessions
  • Variety of travel to work schemes with bike storage and shower facilities
  • Inhouse barista and deli serving subsidised coffee and sandwiches
  • Two paid volunteering days per year

* dependant on role level

** only available to select during our annual benefits window, in November each year


Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.


Please note, we are unable to provide employment sponsorship to candidates.

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