Operational Risk Technician
Company
Location
Bath, England, United Kingdom
Posted At
7/1/2025
Advertise with us by contacting: [email protected]
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Description
About Us
At Wealthtime, we take pride in our role as a multi-award-winning financial technology company, known for our outstanding 5-star service platform. Our journey is guided by our shared values and behaviours: 'Seek Opportunity', 'Nurture Each Other' and 'Simply Get Going.'
With new ownership since 2021 and significant investments of over £17 million, Wealthtime is on an exciting path of growth. Our team, consisting of approximately 300 dedicated individuals, is at the heart of our journey, and we welcome you to join us as we continue to make our mark in the industry.
About The Role
Effective Risk Management is a fundamental value at the heart of the platform. Achieving this requires the team to proactively identify, understand, and continuously assess relevant risks, as well as evaluate the effectiveness of associated controls to ensure they align with the organisation’s risk appetite.
The role holder must possess a basic understanding of risk management principles and group policies, and be able to apply these within the context of complex operational processes.
They will provide both administrative and technical support to ensure that risk events and breaches are accurately recorded, appropriately escalated, and effectively managed. The role also involves monitoring audit actions to ensure timely closure, supporting the production of risk management reports, and assisting in risk analysis and the development of actionable recommendations.
This individual will play a key role in meeting both departmental and personal objectives within set deadlines and to high standards. Success in the role will depend on the ability to combine operational knowledge with a foundational understanding of risk management practices.
Key Responsibilities
About You
Specialist Skills, Qualifications and Experience:
Essential
Competitive Compensation: We offer a competitive salary that reflects your skills and contributions.
Hybrid Working: Enjoy the flexibility of a hybrid work model, balancing the comforts of home with the camaraderie of the office.
Yearly Discretionary Bonus: Look forward to a yearly discretionary bonus as a token of appreciation for your dedication.
Generous Holiday Package: You'll receive 34 days of holiday per calendar year, including bank holidays. Plus, we offer the option to purchase or sell up to 5 additional days per year, tailoring your time off to suit your needs.
Wellbeing at Heart: We understand the importance of your well-being, which is why we offer a Wellbeing day, allowing you to take a break when you need it most, whether it's for your birthday, moving house, or simply pampering yourself.
Professional Growth: We're committed to your professional development and will support and encourage your career advancement.
Comprehensive Health: You and your family's health is a priority for us. We provide a Private Medical scheme that can be extended to full family coverage, an Income protection scheme, and a Life assurance scheme.
Financial Security: Prepare for your future with our Group contributory pension scheme.
Travel with Ease: We offer interest-free season ticket loans to help with travel costs.
Giving Back: You can participate in our Wealthtime Foundation Day to support charitable activities.
Opportunities for Growth: We actively promote internal progression, so your journey with us can take you from agent to team leader and beyond.
Recognition Matters: Our excellent in the moment recognition scheme ensures your hard work is acknowledged and celebrated.
Wealthtime is an equal opportunities employer that places high value on a diverse and inclusive workplace. We recognise that people work in different ways, appreciate alternative viewpoints, celebrate individuality, and cultivate a culture where everyone can be their authentic selves at work. We are deeply committed to fostering a diverse workforce and welcome applications from individuals of all backgrounds, beliefs, cultures, gender identities, ethnicities, sexual orientations, abilities, and long-term health conditions.
At Wealthtime, we take pride in our role as a multi-award-winning financial technology company, known for our outstanding 5-star service platform. Our journey is guided by our shared values and behaviours: 'Seek Opportunity', 'Nurture Each Other' and 'Simply Get Going.'
With new ownership since 2021 and significant investments of over £17 million, Wealthtime is on an exciting path of growth. Our team, consisting of approximately 300 dedicated individuals, is at the heart of our journey, and we welcome you to join us as we continue to make our mark in the industry.
About The Role
Effective Risk Management is a fundamental value at the heart of the platform. Achieving this requires the team to proactively identify, understand, and continuously assess relevant risks, as well as evaluate the effectiveness of associated controls to ensure they align with the organisation’s risk appetite.
The role holder must possess a basic understanding of risk management principles and group policies, and be able to apply these within the context of complex operational processes.
They will provide both administrative and technical support to ensure that risk events and breaches are accurately recorded, appropriately escalated, and effectively managed. The role also involves monitoring audit actions to ensure timely closure, supporting the production of risk management reports, and assisting in risk analysis and the development of actionable recommendations.
This individual will play a key role in meeting both departmental and personal objectives within set deadlines and to high standards. Success in the role will depend on the ability to combine operational knowledge with a foundational understanding of risk management practices.
Key Responsibilities
- Support Operations in delivering strategic goals for process improvements relating to risk management, including:
- Support and/or delivering Risk Training;
- Operational control/regulatory adherence;
- Breach log maintenance;
- Omia administrative maintenance;
- 1st Line Risk reporting;
- Recording and managing Audit/Risk Incident Actions ;
- Escalation
- Recording and maintenance of Omia Risk Events.
- Support Operations on risk escalations and risk management queries.
- Support in the preparation and delivery of Risk reports/opinions to the COO Office, Executive Team and Board.
- Perform quality checks on incidents raised, evaluate corrective and preventative actions to ensure they are fit for purpose.
- Support and/or conduct trend analysis on breaches and near misses, providing guidance and suggest process improvements where appropriate.
- Work closely with CASS function in breach reviews and escalations
- Support BCP and Business Resilience work as required
About You
Specialist Skills, Qualifications and Experience:
Essential
- Good operational knowledge, including the basics of CASS, in particular CASS 6 and 7.
- Basic understanding of Risk Management practices
- Financial services experience, specifically a good understanding of wrap platforms.
- Strong attention to detail.
- Strong interpersonal and communication skills.
- Ownership and accountability.
- Excellent drive with ability to work unsupervised under own initiative.
- Ability to work well under pressure and to tight deadlines.
- A proactive and innovative approach to problem solving, including persuasion and influencing skills.
- Experience in a similar role.
- Operational experience.
- Operational Risk (CISI) or equivalent industry recognised qualification.
Competitive Compensation: We offer a competitive salary that reflects your skills and contributions.
Hybrid Working: Enjoy the flexibility of a hybrid work model, balancing the comforts of home with the camaraderie of the office.
Yearly Discretionary Bonus: Look forward to a yearly discretionary bonus as a token of appreciation for your dedication.
Generous Holiday Package: You'll receive 34 days of holiday per calendar year, including bank holidays. Plus, we offer the option to purchase or sell up to 5 additional days per year, tailoring your time off to suit your needs.
Wellbeing at Heart: We understand the importance of your well-being, which is why we offer a Wellbeing day, allowing you to take a break when you need it most, whether it's for your birthday, moving house, or simply pampering yourself.
Professional Growth: We're committed to your professional development and will support and encourage your career advancement.
Comprehensive Health: You and your family's health is a priority for us. We provide a Private Medical scheme that can be extended to full family coverage, an Income protection scheme, and a Life assurance scheme.
Financial Security: Prepare for your future with our Group contributory pension scheme.
Travel with Ease: We offer interest-free season ticket loans to help with travel costs.
Giving Back: You can participate in our Wealthtime Foundation Day to support charitable activities.
Opportunities for Growth: We actively promote internal progression, so your journey with us can take you from agent to team leader and beyond.
Recognition Matters: Our excellent in the moment recognition scheme ensures your hard work is acknowledged and celebrated.
Wealthtime is an equal opportunities employer that places high value on a diverse and inclusive workplace. We recognise that people work in different ways, appreciate alternative viewpoints, celebrate individuality, and cultivate a culture where everyone can be their authentic selves at work. We are deeply committed to fostering a diverse workforce and welcome applications from individuals of all backgrounds, beliefs, cultures, gender identities, ethnicities, sexual orientations, abilities, and long-term health conditions.
Advertise with us by contacting: [email protected]
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